Senior Solution Engineer, Pre-Sales
SanitySalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, Artificial Intelligence, IT ServicesIndustries
Requirements
Candidates must possess at least 7 years of experience in return on investment for specialty solutions areas and a background as an Account Executive or in an alternative sales/customer service role. A strong understanding of business sales processes and experience leveraging or critically thinking about AI integration into work processes is required. Travel up to 50% is expected.
Responsibilities
The Solution Sales Manager will oversee the market success of specific product lines built on the ServiceNow platform. This role involves supporting territory strategy and planning, providing input to Account Executives during account planning, and aligning recommendations with Now Value principles. Responsibilities include helping customers envision digital transformation value, partnering with account teams and customers, and interworking with SC & Specialist SC on capability roadmaps. Additionally, the manager will coach AEs, ADRs, and ACEs on foundational knowledge of specialty solution areas to identify opportunities and manage sales cycles, while customizing time allocation based on territory and account team needs and championing diversity and belonging.
Skills
Sales Strategy
Account Planning
Digital Transformation
Solution Selling
Cloud Platform
AI Technology
Enterprise Processes
Customer Engagement
Sales Cycle Management
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees
Benefits
Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time
Risks
Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.
Differentiation
ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.
Upsides
ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.
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