Sr Engagement Manager, US Federal Government

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, SaaSIndustries

Requirements

The ideal candidate will have experience managing a portfolio of project engagements, including external customer-facing engagements and internal Workday engagements. They must be able to drive client implementations, develop key project deliverables, and manage projects within budget and profitably. Experience in the US Federal practice and providing guidance to Workday Deployment Partner Project Directors and Project Managers is also required.

Responsibilities

The Engagement Manager will guide customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, resource management, and Workday Deployment Partners. They will oversee the customer experience through deployments, ensuring successful implementation of the Workday product on large projects for US Federal customers. Responsibilities include developing project deliverables, resolving issues that impede project success, and managing to the agreed-upon budget. The role also involves participating in the sales cycle, providing guidance and mentoring to Professional Services resources, ensuring projects are properly planned and staffed, and working with the client project manager to identify and resolve issues that could impact project scope and timeframes.

Skills

Engagement Management

US Federal Government

SaaS

Enterprise Software

Client Relationship Management

Project Management

Team Leadership

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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