SaaS Implementation Manager
VetcoveSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaS, BiotechnologyIndustries
Requirements
Candidates must have a proven track record in a SaaS services sales role, with experience in delivery and partner collaboration. Strong skills in discovery, scoping, contracting, and negotiation are essential, along with proficiency in leveraging AI in sales or services contexts. Program management and Professional Services Automation (PSA) experience, a background in software sales, and excellent communication and documentation skills are also required. The ideal candidate is results-driven, organized, and adaptable.
Responsibilities
The Engagement Manager will lead the services value proposal process, ensuring customers achieve business outcomes from the Airtable platform. Responsibilities include designing and implementing standardized project scoping templates using AI, creating documentation for resource allocation, and developing training materials for sales teams. The role involves improving scope accuracy through AI data insights, reducing dependency on delivery resources for scoping, and owning the design and execution of implementation plans. This includes coordinating with partners, managing deals for successful project delivery, and meeting scoping SLAs and booking targets.
Skills
No-code app platform
AI
Project scoping
SaaS
Services sales
Delivery
Partner management
Discovery
Contracting
Negotiation
Program management
Professional Services Automation (PSA)
Software sales
Airtable
SaaS platform for workflow and data management
About Airtable
Airtable offers a platform that merges spreadsheet and database functionalities, allowing users to manage workflows and data without advanced technical skills. The platform is adaptable for various uses, such as project management and customer relationship management, and enables users to visualize data in multiple formats. Operating on a subscription-based model, Airtable provides different pricing tiers to cater to a wide range of clients, from individuals to large organizations. The company's goal is to empower users to effectively manage their data and workflows, making software creation accessible to everyone.
San Francisco, CaliforniaHeadquarters
2012Year Founded
$1,315.7MTotal Funding
SERIES_FCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 80%)
High deductible health plan available with health savings account contribution
Complimentary One Medical membership for individuals and dependents
Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
Complimentary mental health support via Modern Health Family planning support (fertility, adoption, and surrogacy)
Flexible and generous time off and sick time benefits
16 weeks of parental leave
Annual Learning & Development wallet to support your career development
Emergency backup care for dependents
Access to financial planning and legal support
Risks
Competition from Notion and Coda threatens Airtable's market share.
AI advancements by competitors may outpace Airtable's innovations.
Reliance on third-party integrations poses potential strategic risks.
Differentiation
Airtable combines spreadsheet and database functionalities for custom app creation.
The platform offers a no-code solution, appealing to non-technical users.
Airtable's tiered pricing caters to a wide range of users and businesses.
Upsides
Growing demand for no-code platforms boosts Airtable's market potential.
Recent AI platform launch aligns with trends in AI-driven project management.
Airtable's integration with IBM enhances its collaborative tool offerings.
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