Solutions Engineer, Pre-Sales

Position Overview

• Location Type: Remote (+/-4 hours Pacific Time)
• Job Type: Full-time
• Salary: $160,000 - $220,000 (base salary range)

Lumos is revolutionizing app and access management for organizations by providing a unified platform that simplifies how employees find, request, and gain access to necessary applications. We are a fast-growing startup building the critical infrastructure for app and identity management.

Why Lumos?

• Fast Growth: Grown from 20 to ~100 people in just over 2 years, with a 10x increase in customer base, serving companies like GitHub, MongoDB, and Major League Baseball.
• Strong Backing: Supported by renowned investors including Andreessen Horowitz (a16z), Scale, Neo, Greg Brockman (President at OpenAI), and Phil Venables (CISO at Google).
• Impactful Culture: Join an early-stage company where you can significantly influence the company's trajectory and thrive in a culture that values its people and has clearly defined values.

Role Description

As an Enterprise Pre-sales Solutions Engineer, you will be the technical expert driving the sales process for Lumos' largest customers. You will collaborate closely with Go-To-Market (GTM) and technical teams to scale our technical sales strategy.

Responsibilities

• Act as a trusted advisor and product expert for Lumos prospects and customers, managing all technical aspects of the sales cycle.
• Design and deliver compelling product demonstrations, proofs of concept (POCs), and comprehensive solutions tailored to complex customer needs and business objectives.
• Structure POCs with clear success criteria, taking ownership of the entire process to ensure successful outcomes and future implementations.
• Collaborate cross-functionally to drive technical and process improvements that support sales teams, revenue growth, implementation efficiency, and customer success.
• Lead team initiatives that contribute significantly to the company's success.
• Serve as a subject matter expert on the Lumos market and its use cases, providing internal feedback on market trends, customer successes, and common issues.

Requirements

• 5+ years of experience in a pre-sales role within a B2B SaaS company.
• Experience in the identity or cybersecurity industry is a plus.
• Proven success in managing the pre-sales process for enterprise customers with complex solution requirements.
• Proficiency with APIs and familiarity with Python or similar programming languages.
• An empathetic and customer-centric approach.
• A desire to work in a high-growth startup environment with evolving resources.

What We Value

We assess candidates based on their alignment with Lumos' values and characteristics, which are integral to how we achieve results, in addition to their resume.

Pay Range

The base salary range for this role is $160,000 - $220,000. This is an estimate, and the final pay may vary based on skills and experience.

Benefits and Perks

• Remote work culture (within +/-4 hours of Pacific Time).
• Medical, Vision, & Dental coverage fully covered by Lumos.
• Company and team bonding trips fully covered by Lumos.
• Optimal Work From Home setup.
• Unlimited Paid Time Off (PTO) with a minimum time-off requirement.
• Up to 16 weeks of parental leave for expecting parents.
• Wellness stipend.
• 401k matching.

Thank you for considering Lumos!