Solutions Engineer

Remote

Apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, BiotechnologyIndustries

Requirements

Candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related technical field, along with at least 3 years of experience in a technical role, preferably within the gaming or SaaS industry. Strong technical understanding of APIs, software architecture, and integration processes is essential, as is excellent communication and interpersonal skills.

Responsibilities

The Solution Engineer will engage with customer technical teams to resolve challenges, manage customer onboarding and integration, and coordinate internal launch announcements to ensure operational readiness and support. They will proactively manage customer-related technical issues and escalations, partner closely with Customer Success and Integration Managers, translate technical details into clear communication for stakeholders, and play a key role in understanding and communicating the product roadmap.

Skills

Technical Understanding

Communication Skills

Customer Engagement

Problem-Solving

API

Platform Knowledge

Customer Integration

Technical Escalations

Xsolla

Integrated payment solutions for video games

About Xsolla

Xsolla provides integrated payment solutions and tools specifically designed for video game publishers and developers. Their services include payment processing, fraud detection, and gamified experiences, which help clients monetize their games and engage players effectively. Xsolla operates in over 200 countries, supports more than 130 currencies, and offers services in over 20 languages, making it accessible to a wide range of clients from indie developers to large publishers. Unlike many competitors, Xsolla focuses exclusively on the video game industry, allowing them to tailor their offerings to meet the unique needs of game developers. The company's goal is to enhance the gaming experience for players while providing developers with the tools they need to succeed.

Los Angeles, CaliforniaHeadquarters

2005Year Founded

$73MTotal Funding

DEBT_PPCompany Stage

Fintech, Entertainment, GamingIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Professional Development Budget

Risks

Web3 expansion with Xsolla ZK may face regulatory challenges in strict regions.

MENA market entry with iBLOXX could encounter geopolitical and market barriers.

Technical integration of 'Pay with Points' may struggle with user adoption issues.

Differentiation

Xsolla offers a comprehensive suite of tools for game monetization and distribution.

The company supports over 130 currencies and 20 languages, enhancing global reach.

Xsolla's partnerships with major gaming entities like Valve and Ubisoft boost credibility.

Upsides

Xsolla's launch of Xsolla ZK taps into the growing Web3 gaming market.

The Mastercard partnership introduces innovative payment solutions like 'Pay with Points'.

Collaboration with iBLOXX expands Xsolla's presence in the MENA gaming ecosystem.

Land your dream remote job 3x faster with AI

Try Jobo Free