Job Description

Position Overview

Enterpret is seeking a talented individual to join our team and help unlock the most impactful dataset for businesses: customer feedback. We are building AI-native applications that centralize customer feedback from various sources and use it to build custom ML models for analysis.

About Enterpret

At Enterpret, we are unlocking the most impactful dataset for businesses - customer feedback. We centralize customer feedback across all sources, like Twitter, Salesforce, Zendesk, Slack, Community Forum, Surveys, and Gong calls, in one place. We use this feedback to build a custom ML model for each customer, and enable analysis like comparing cohorts, and detecting anomalies on feedback on top of it.

Our customers include companies like Vimeo, Canva, Descript, Notion, Strava, The Browser Company, Loom, and several other Product Led Growth decacorns and F500 companies.

We are backed by Kleiner Perkins, Sequoia Capital India, and Unusual Ventures. Read more about our team, core values, and operating principles - here.

About You

• Experience: 3–6 years of experience in Sales Engineering, Solutions Consulting, or another technical pre-sales role at a SaaS company.
• Location: United States (In-Person NYC, or Remote Pacific or Mountain Time)
• Technical Skills:
  • Strong grasp of APIs, data modeling, and web architecture.
  • Comfortable running tailored demos and resolving technical questions across the sales cycle.
• Bonus Points:
  • Experience with AI/ML products.
  • Experience in the Voice of Customer (VoC) space.
• Mindset:
  • Takes ownership of problems and outcomes.
  • Thrives in ambiguity.
  • Humble, collaborative mindset – confident in technical skills, but always eager to learn and help the team win.
  • Excited about building in a low-process, high-impact environment with room to shape the role and function.

What You’ll Be Doing

• Partner with Account Executives to qualify and drive technical sales opportunities, especially across mid-market and growth-stage companies.
• Lead technical discovery, tailor demos, and own the product evaluation (POC/pilot) process.
• Act as the technical point of contact during sales cycles, addressing questions around integration, data, and architecture.
• Build and maintain demo environments and reusable technical assets to scale the pre-sales process.
• Collaborate closely with Product, Engineering, and Post-Sales teams to ensure seamless handoffs and tight feedback loops.

Benefits and Perks

• Autonomy and ownership of an early-stage startup!
• Competitive equity options with a friendly vesting period.
• Medical, Dental, and Vision Insurance.
• Comprehensive benefits package, including 401(k).
• Generous vacation policy.
• Maternity and Paternity leaves.

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally, we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.

How to Apply

Please fill out the form below, submit your resume, and share a story about a technical sales engagement where you helped win the deal — and what you learned in the process.