Solutions Consultant at Notion

San Francisco, California, United States

Notion Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaSIndustries

Requirements

  • 4+ years of experience in technical consulting, implementation, or a similar customer-facing role
  • Proven success in delivering customer implementations, ensuring long-term adoption and value realization
  • Experience with SaaS platforms, including a solid understanding of technical concepts and integrations
  • Analytical mindset and problem-solving skills, enabling you to design effective and scalable solutions
  • Strong project management skills, with the ability to manage multiple client engagements simultaneously
  • Expertise in change management, driving user adoption, and successfully implementing new technologies
  • Exceptional stakeholder management, with a proven ability to build strong relationships at all levels
  • Outstanding written and verbal communication, with the ability to simplify complex concepts for diverse audiences
  • Nice to Haves
  • Experience in workspace design and information architecture
  • Familiarity with data migration tools and methodologies
  • Understanding of API integrations and enterprise software ecosystems to support connectivity and automation
  • Previous experience in a fast-paced, high-growth technology environment
  • Exposure to project management methodologies and tools

Responsibilities

  • Design and implement tailored customer workspaces, optimizing workflows, member management, and best practices
  • Develop and execute change management strategies, including engagement, communication, and learning plans to drive seamless adoption
  • Lead end-to-end professional services engagements, from supporting with scoping and discovery right through to execution and delivery
  • Provide expert guidance on workspace architecture, permissions, security, and scalability
  • Deliver professional services solutions across the Notion ecosystem, including with our Partners, to align with customer needs and business goals
  • Manage project execution, maintaining comprehensive documentation, timelines, and key deliverables
  • Collaborate with cross-functional teams to drive customer success, enhance feature adoption, and contribute to product development

Skills

Notion
Workspace Design
Workflow Optimization
Change Management
Project Management
Customer Onboarding
Permissions Management
Security
Scalability

Notion

Versatile productivity and collaboration platform

About Notion

Notion is a workspace platform designed to enhance productivity and collaboration for a wide range of users, from startups to large enterprises. It combines various tools into a single platform, allowing teams to write, plan, and share their work efficiently. Users can start with a free version and upgrade to paid plans as their needs grow. Key features include customizable notes and documents, project management tools, and a drag-and-drop interface for easy page creation. Notion also includes an AI-powered Q&A feature that provides instant answers to user queries, helping to centralize knowledge. The platform supports multiple languages and has a strong global community that contributes content and organizes events.

San Francisco, CaliforniaHeadquarters
2016Year Founded
$325.9MTotal Funding
LATE_VCCompany Stage
Enterprise Software, AI & Machine LearningIndustries
5,001-10,000Employees

Benefits

Medical, dental & vision insurance
PTO
Mental health & wellbeing package
Parental leave
Fertility coverage
Retirement matching
Commuter benefits
Monthly stipend

Risks

Increased competition from AI-enhanced tools like Evernote.
Potential trust issues with AI features due to factual inaccuracies.
User resistance to adopting new productivity tools.

Differentiation

Notion combines note-taking, task management, and databases into a single platform.
The platform offers customizable workspaces for personal and collaborative use.
Notion AI assists with tasks like text generation and predictive analytics.

Upsides

Integration with Slack and Google Drive enhances workflow automation.
Acquisition of Skiff strengthens Notion's privacy offerings.
Standalone apps like Notion Calendar expand Notion's modular productivity solutions.

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