\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cstrong>Nice to Haves:\u003C/strong>\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Deep knowledge of Notion's product and feature set\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with MaestroQA or other QA platforms with LLM-powered systems\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with knowledge base management and conversational design best practices\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with AI prompt engineering and understanding prompt design principles to optimize AI-generated responses.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.\u003Cbr />\u003Cbr />By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550\">\u003Cu>Global Recruiting Privacy Policy\u003C/u>\u003C/a>\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21\">\u003Cu>.\u003C/u>\u003C/a>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">#LI-Onsite\u003C/p>","https://jobs.ashbyhq.com/notion/27e1e01a-2060-4ae4-b069-a3ba13eb4daf",{"id":104,"name":105,"urlSafeSlug":105,"logo":106},[199,201,203],{"city":30,"region":30,"country":200},"Remote",{"city":202,"region":202,"country":36},"New York",{"city":34,"region":35,"country":36},"2025-09-26T07:21:04.169Z",2,"Candidates should have experience in Customer Experience as a Product specialist or QA Specialist, with the ability to analyze support responses at scale. Strong written communication skills and the ability to manage time effectively and work independently are essential. Familiarity with Notion's product, QA platforms with LLM-powered systems, knowledge base management, conversational design best practices, and AI prompt engineering are considered nice-to-haves.","The AI QA Specialist will perform routine, structured QA reviews of AI support interactions across chat and email for accuracy. They will validate and improve AutoQA scoring and metrics, translate QA findings into recommendations for conversational design and the CX knowledge base, and partner with User Operations and CX leadership. Responsibilities also include monitoring and reporting on trends, gaps, and opportunities, conducting weekly QA reviews and reporting, and supporting an internal QA Ambassador program.",{"employment":209,"compensation":214,"experience":216,"visaSponsorship":222,"location":223,"skills":224,"industries":234},{"type":210},{"id":211,"name":212,"description":213},"e677de98-10ce-4da6-9a88-ef9be4395dfe","Part Time","Work fewer hours weekly, perfect for maintaining flexible schedules.",{"minAnnualSalary":30,"maxAnnualSalary":30,"currency":30,"details":215},"30-40 hours/week",{"experienceLevels":217},[218],{"id":219,"name":220,"description":221},"d9dd41a2-3551-412f-981e-de2bc1e7bb34","Mid-level (3 to 4 years)","Build upon established skills and take on more responsibility.",{"type":110},{"type":205},[225,226,227,228,229,230,231,232,233],"AI","QA","Chatbots","Customer Support","Quality Assurance","Data Analysis","Documentation","Conversational Design","Knowledge Base Management",[235,237,240],{"id":171,"name":236},"Software",{"id":238,"name":239},"818c13b7-d12c-4a43-91e4-2a8848689732","Biotechnology",{"id":171,"name":241},"Productivity Software",{"id":243,"title":244,"alternativeTitles":245,"slug":256,"jobPostId":243,"description":257,"isReformated":61,"applyUrl":258,"company":105,"companyOption":259,"locations":260,"listingDate":263,"listingSite":205,"isRemote":26,"requirements":264,"responsibilities":265,"status":140,"expiryDate":30,"isGoogleIndexed":61,"summary":266},"8a3258d0-b914-4b8f-b793-78c5a5983ef2","Research Ops Coordinator (Contract)",[246,247,248,249,250,251,252,253,254,255],"Research Participant Coordinator","User Research Scheduling Specialist","Research Operations Coordinator","Participant Scheduling Coordinator","Research Study Coordinator","Interview Scheduler - User Research","Research Operations Assistant","Participant Experience Coordinator","Research Scheduling Coordinator","User Research Operations Specialist","research-ops-coordinator-contract-8a3258d0-b914-4b8f-b793-78c5a5983ef2","Location Type: Remote\n\nEmployment Type: Temporary\n\n\u003Ch1>About Us:\u003C/h1>\u003Cp style=\"min-height:1.5em\">We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">We've been working on this together since 2016, and have customers like OpenAI, Toyota, Figma, Ramp, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.\u003Cbr />\u003C/p>\u003Ch1>About The Role:\u003C/h1>\u003Cp style=\"min-height:1.5em\">We’re looking for a detail-oriented and highly organized User Research Operations Coordinator to support our growing research team. In this role, you’ll work closely with our Research Ops Program Manager and cross-functional researchers to ensure customer calls run smoothly from start to finish.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>This is a 3 month remote-friendly contractor role (must be based in CA or NY) with potential to extend, requiring [20-30 hours/week].\u003C/strong>\u003Cbr />\u003Cbr />\u003C/p>\u003Ch1>What You'll Achieve:\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Provide a one-of-a-kind participant experience:\u003C/strong> In this role, you will be interfacing with our user research participants and customers. You'll partner with our Research Ops & Program Manager to refine our scheduling process to optimize for the best participant experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Coordination and scheduling at scale:\u003C/strong> You'll coordinate and schedule a high volume of user research participant interviews in an organized, timely, and consistent manner. You’ll collaborate closely with researchers to keep studies on track and on time.\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>Skills You'll Need to Bring:\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">1+ years of full-cycle scheduling and/or coordination experience in a high-volume role.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent time management, prioritization, and organizational skills. You are comfortable juggling multiple requests and timelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">You are kind, warm, and thoughtful. You care deeply about creating efficient, respectful experience for internal teams and external customers alike.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Familiarity with tools like Google Calendar, Zoom, Calendly, and Slack.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Some level of experience using Notion, particularly managing and creating Notion databases for tracking and documentation is a nice to have.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>Logistics:\u003C/h1>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Remote-friendly (must be based in CA or NY)\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Notion is committed to providing highly competitive compensation. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and/or New York, the estimated hourly range for this role is $30/hr.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550\">Global Recruiting Privacy Policy\u003C/a>\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21\">.\u003C/a>\u003Cbr />\u003Cbr />#LI-Onsite\u003C/p>","https://jobs.ashbyhq.com/notion/c1959fae-f57b-4f38-9312-b1fab73f6f76",{"id":104,"name":105,"urlSafeSlug":105,"logo":106},[261,262],{"city":34,"region":35,"country":36},{"city":202,"region":202,"country":36},"2025-09-26T07:21:09.66Z","Candidates must have at least one year of full-cycle scheduling and/or coordination experience in a high-volume role. Excellent time management, prioritization, and organizational skills are essential, along with comfort in juggling multiple requests and timelines. Familiarity with tools such as Google Calendar, Zoom, Calendly, and Slack is required. Experience using Notion, particularly for managing and creating databases, is a plus. The role requires the candidate to be based in California or New York and be available 20-30 hours per week.","The Research Ops Coordinator will provide a unique participant experience by interfacing with research participants and customers, and refining the scheduling process. They will coordinate and schedule a high volume of user research participant interviews in an organized, timely, and consistent manner. This role involves close collaboration with researchers to ensure studies remain on track and on time.",{"employment":267,"compensation":269,"experience":271,"visaSponsorship":277,"location":278,"skills":279,"industries":286},{"type":268},{"id":211,"name":212,"description":213},{"minAnnualSalary":30,"maxAnnualSalary":30,"currency":30,"details":270},"20-30 hours/week",{"experienceLevels":272},[273],{"id":274,"name":275,"description":276},"6d29fb0e-c389-4488-940b-7ca93a9f10bb","Junior (1 to 2 years)","Gain initial job experience and develop your skills.",{"type":110},{"type":110},[280,281,282,283,284,285],"Scheduling","Coordination","Time Management","Prioritization","Organizational Skills","Participant Experience",[287],{"id":171,"name":236},["Reactive",289],{"$ssite-config":290},{"env":291,"name":292,"url":293},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",296],{"company-Notion":-1,"company-jobs-b5ce16d4-556e-447e-aa11-09240edd3031-carousel":-1},"/company/Notion",{}]