Principal AI Engineer - Servicing Solutions
GoodleapSalary not specified
- Full Time
- Expert & Leadership (9+ years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
InternshipJob Type
UnknownVisa
Artificial Intelligence, Software Engineering, Healthcare TechnologyIndustries
Position Overview
- Location Type: Remote
- Job Type: Full-Time
- Salary: $185K - $200K
PHIL is a Series D health-tech startup building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
This role will focus on leveraging large language models (LLMs) to optimize key pharmacy workflows, automate manual processes, and summarize complex documentation to support faster, higher-quality decision-making by our internal teams.
Responsibilities
- Design, build, and deploy scalable LLM-powered agents to automate and optimize operational workflows such as documentation processing, prior authorization reviews, and internal communication summaries.
- Serve as the technical lead for LLM architecture decisions, including model selection, prompt engineering, orchestration frameworks, and retrieval augmentation pipelines.
- Collaborate with cross-functional stakeholders to translate business problems into AI-powered solutions, identifying the highest-leverage areas for automation.
- Develop and maintain internal tooling to evaluate model performance, improve accuracy, and measure business impact.
- Champion responsible AI practices, including reliability, traceability, and HIPAA-compliant handling of patient-related data.
Requirements
- Bachelor’s degree in Computer Science, Data Science, or a related field (or equivalent experience).
- 6+ years of progressive experience in software engineering or applied AI, including 2+ years working directly with LLMs or NLP.
Company Information
- Founded: 2015
- Series: D
- Industry: Health-tech
- Platform: B2B2C prescription management and delivery service
Skills
Large Language Models (LLMs)
Natural Language Processing (NLP)
LLM Architecture
Scalable Systems
HIPAA Compliance
Data Handling
Python
SQL
Model Evaluation
Technical Leadership
Philo
Subscription-based streaming service for TV channels
About Philo
Philo offers a streaming service that gives users access to over 60 popular TV channels, such as A&E, AMC, and Comedy Central. It operates as an alternative to traditional cable subscriptions, allowing consumers to enjoy a variety of entertainment options without the high costs associated with cable. Users can subscribe to Philo on a monthly basis, and the service includes features like unlimited DVR, enabling them to record shows and watch them later. Philo can be accessed on multiple devices, making it convenient for users to watch their favorite programs anywhere. The company aims to provide a cost-effective and flexible viewing experience, appealing to those looking for a simpler way to enjoy television.
San Francisco, CaliforniaHeadquarters
2011Year Founded
$151.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, EntertainmentIndustries
51-200Employees