SMB Account Manager at Procore Technologies

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConstructionIndustries

Requirements

BA/BS or equivalent experience preferred
2+ years of demonstrated successful software sales, preferably B2B
Proven record of success in an inside sales based selling model
Ability and resilience to work in a fast-paced sales environment
Ability to develop trusted relationships
Preferred experience in post-sale revenue expansion
Proficiency with Microsoft Office products and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proven ability to develop and manage pipeline and forecasting

Responsibilities

Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore
Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)
Research accounts, identify key champions, generate interest, and obtain business requirements
Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
Achieve or exceed monthly and quarterly targets
Coordinate internal resources to solve client’s issues and execution of service agreements
Periodic travel to client onsite visits

Skills

Key technologies and capabilities for this role

SalesforceAccount ManagementCustomer RetentionUpsellCross-sellSales ForecastingCompetitor Analysis

Questions & Answers

Common questions about this position

What is the salary for the SMB Account Manager position?

This information is not specified in the job description.

Is this role remote or on-site, and where is it located?

This is an on-site position based in Sydney, Australia.

What skills and experience are required for this role?

Candidates need 2+ years of successful B2B software sales experience, proficiency with CRM systems like Salesforce.com and Microsoft Office, proven pipeline management and forecasting skills, and the ability to build trusted relationships in a fast-paced environment.

What is the work environment like at Procore?

The role involves working in a fast-paced sales environment, collaborating cross-functionally with teams like Customer Success, Inside Sales, and Solution Specialists.

What makes a strong candidate for this SMB Account Manager role?

A strong candidate has 2+ years of B2B software sales success, experience with Salesforce.com and post-sale revenue expansion, and proven skills in pipeline management, forecasting, and building customer relationships.

Procore Technologies

Construction management software for project efficiency

About Procore Technologies

Procore Technologies provides construction management software that helps streamline and improve the efficiency of construction projects. Its platform includes a variety of tools that assist with different stages of construction, such as prequalification, bid management, estimating, quality and safety management, design coordination, and Building Information Modeling (BIM). This software allows construction teams to enhance communication and visibility between field and office operations, which helps ensure projects are completed on time and within budget. Procore stands out from its competitors by offering a comprehensive all-in-one solution and personalized support services, including training and resources tailored to the specific needs of different clients. The company's goal is to be a trusted partner for construction professionals worldwide, enabling them to successfully manage their projects and adapt to industry trends.

Carpinteria, CaliforniaHeadquarters

2003Year Founded

$552.3MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Professional Development Budget

Risks

Increased competition from new entrants like OpenSpace could challenge Procore's market position.

Dependency on FYLD integration may pose risks if FYLD's platform encounters issues.

Adoption challenges or technical issues with Procore AI Solutions could impact user satisfaction.

Differentiation

Procore offers a comprehensive suite covering all construction stages, from preconstruction to closeout.

The platform integrates BIM and AI solutions, enhancing project management and safety.

Procore's global reach with over 1,000,000 projects in 125 countries sets it apart.

Upsides

Procore's AI solutions aim to boost efficiency and safety in construction management.

The FYLD integration resulted in a 12% productivity gain, enhancing field-office connectivity.

Investment by LMR Partners LLP indicates strong confidence in Procore's growth potential.

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