Senior Sales Ambassador - LA County/ Orange County at Abbott

Los Angeles, California, United States

Abbott Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Part TimeJob Type
UnknownVisa
Healthcare, Diagnostics, Medical DevicesIndustries

Requirements

  • Bachelor’s Degree, or Associate’s degree with equivalent experience
  • Minimum of 3 years of professional experience in sales or clinical laboratory operations
  • Willingness to travel within the assigned territory

Responsibilities

  • Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets
  • Enhance customer satisfaction through proactive issue resolution and regular business reviews
  • Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats
  • Develop and execute strategic account plans focused on value expansion and profitability
  • Identify and implement operational and service improvements to drive customer success
  • Influence purchasing decisions and optimize reagent utilization
  • Perform assay integrations and address laboratory technical needs
  • Support new account implementations, including ordering, installation, and validation
  • Coordinate order, delivery, and billing processes to ensure operational efficiency
  • Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences
  • Escalate and resolve customer challenges in collaboration with the service organization
  • Contribute to quality effectiveness through accurate documentation of complaints and resolutions

Skills

Key technologies and capabilities for this role

SalesDiagnosticsClinical DiagnosticsLaboratoryHospital SalesAccount ManagementTechnical SalesRevenue Growth

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott provides free medical coverage in the Health Investment Plan (HIP) PPO medical plan, an excellent retirement savings plan with high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit for earning a bachelor’s degree.

Is this a remote or on-site position?

This information is not specified in the job description.

What skills are required for the Senior Sales Ambassador role?

The role requires being highly driven and technically proficient, with a strong background in clinical diagnostics and deep understanding of laboratory and hospital environments.

What is the work arrangement for this job?

The position is part time.

What makes a strong candidate for this Senior Sales Ambassador position?

A strong candidate is highly driven, technically proficient, has a strong background in clinical diagnostics, and deep understanding of laboratory and hospital environments to drive revenue and manage key accounts.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters
1888Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.
Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.
Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.
Abbott's microfluidic devices streamline diagnostic processes efficiently.
Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.
Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.
Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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