Senior Revenue Operations Manager at Jobber

Edmonton, Alberta, Canada

Jobber Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, Home ServicesIndustries

Requirements

  • Extensive combined experience in a Revenue Operations (RevOps) role (inferred from incomplete description)

Responsibilities

  • Support the RevOps org as a senior subject matter expert and participate in the development of junior staff
  • Specifically drive mission critical initiatives across both go-to-market strategy and technical transformation
  • Own the operations of our go-to-market function. Work with key stakeholders in Marketing, Sales, and Success to drive effective processes that help us convert prospects at every stage of the funnel
  • Facilitate and drive strategic planning along with go-to-market leadership and Finance for high level initiatives such as Organizational Structure, Sales tactics, Segmentation, and new experiments
  • Work collaboratively inside and outside the team. Act as a liaison between the go-to-market craft functions to align with them on top priorities. Also, work closely with our technical teams to drive system and process change
  • Establish the source of truth for go-to-market metrics. Create, maintain and communicate the key metrics that impact the business and help set targets to push the team forward
  • Analyze trends and performance in an effort to identify greater efficiencies and better understand process bottlenecks and inconsistencies throughout the entire sales lifecycle
  • Understand the technological needs of the go-to-market teams, and enact tooling changes as needed - from sourcing through to implementation

Skills

Key technologies and capabilities for this role

Revenue OperationsGo-to-Market StrategySales OperationsData ManagementProcess OptimizationBuyer Enablement

Questions & Answers

Common questions about this position

What is the salary for the Senior Revenue Operations Manager position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What are the key responsibilities of the Senior Revenue Operations Manager?

The role involves supporting the RevOps org as a senior subject matter expert, driving mission critical initiatives across go-to-market strategy and technical transformation, owning operations of the go-to-market function, and working with stakeholders in Marketing, Sales, and Success to drive effective processes.

What is the company culture like at Jobber?

Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, and has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and other awards.

What does the Revenue Operations team structure look like?

The Revenue Operations team sits strategically at the unification of people, process, technology, and data, driving a buyer centric go-to-market strategy, with roles that contribute to a whole greater than the sum of its parts; this role reports to the Senior Manager, Revenue Operations (PostSale) and supports onboarding, account management, expansion, support, and fintech teams.

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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