Senior Manager Revenue Operations

Position Overview

• Location Type: Remote (Canada & US)
• Job Type: Full Time
• Salary: Not specified

About 1Password: At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We are seeking a Manager of Revenue Operations, Process & Optimization to lead and manage a team that drives operational excellence across Sales, Marketing, and Customer Success functions. In this people manager role, you will oversee and optimize key revenue operations processes, ensure alignment between cross-functional teams, and lead the implementation of strategies that drive revenue growth and improve overall business performance. You will collaborate closely with senior leadership and internal stakeholders across Sales, Marketing, Finance, and RevOps to streamline processes, improve forecasting accuracy, and implement scalable solutions that support business objectives. As a leader in this role, you will be responsible for driving efficiency, fostering cross-functional alignment, and ensuring the successful execution of revenue strategies.

Reporting to the Director of Revenue Operations, you will manage a team of RevOps professionals and act as a trusted advisor to various teams. You will deliver data-driven insights and recommend process optimizations to accelerate sales performance. This is a remote opportunity within Canada and the US.

Requirements

• Experience: 5+ years of experience in Revenue/Sales Operations, enhancing sales processes, sales tools, reporting, metrics, and policies.
• Strategic Thinking: A strategic thinker who can use data and instinct to develop simple solutions to complex issues.
• Sales Forecasting: Experience and passion for sales forecasting/pipeline management & sales planning.
• CRM Expertise: Strong understanding of CRMs, especially Salesforce (SFDC).
• Sales Tool Familiarity: Familiarity with sales tools such as Outreach, Gong, Marketo, Gainsight, etc.
• KPI Design: Strategic Acumen: Ability to design and track KPIs relevant to SaaS businesses, driving actionable insights that inform strategy and execution.

Responsibilities

• Lead and manage a team of RevOps professionals.
• Oversee and optimize key revenue operations processes across Sales, Marketing, and Customer Success.
• Ensure alignment between cross-functional teams.
• Implement strategies to drive revenue growth and improve business performance.
• Collaborate with senior leadership and internal stakeholders.
• Streamline processes and improve forecasting accuracy.
• Implement scalable solutions to support business objectives.
• Deliver data-driven insights and recommend process optimizations.