Adobe

Senior Manager, Sales Coaching

India

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Experience, Sales & MarketingIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full Time
  • Salary: Not Specified

Adobe is a global leader in digital experiences, empowering creativity and innovation. We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive.

Responsibilities

  • Monitor the performance of all ICX frontline and identify areas of improvement.
  • Identify individual and team training needs.
  • Act as a consultant to sales reps/agents and provide helpful advice on coping with job-related challenges.
  • Develop a relationship with the ICX teams that makes it easy to communicate their ideas and issues they are facing.
  • Design coaching approach leveraging different learning strategies and sales techniques.
  • Design and empower team to deliver refresher modules, workshops, and other initiatives to improve sales skills and knowledge.
  • Play a key role working with operations and delivery to understand business needs and apply relevant techniques to deliver quantifiable improvements.
  • Set annual learning and development objectives for the sales team.
  • Evaluate employees’ performance after coaching interventions.
  • Research and implement industry best practices for sales returns.
  • Establish training needs by observing sales encounters, studying sales performance and reports.
  • Stay up to date with the new market trends and demands of a corporate sales environment.
  • Must continue to be well-versed in and knowledgeable of all products and services, procedures, and policies.
  • Updates own role and leadership knowledge and skills by participating in educational opportunities.
  • Coach sales coaches to expand customer value propositions through utilization of self-service options, improved technical knowledge/support and resolution of customer issues/requests.
  • Manage a team sales coaches, providing leadership, mentorship, and guidance.
  • Ensure that all regions are aligned on global strategy to be able to execute and deliver at the same pace and standards.

Requirements

  • Work Experience: Sales Coach and managing a team of sales coaches.
  • Leadership Presence: Strong leadership presence and passion for leading quality and training teams and implementing processes across the globe.
  • Familiarity: Familiarity with role-playing activities and e-learning platforms.
  • Experience: Experience in implementing improvement projects using Six Sigma, Lean and / or other quality tools.
  • Skills: Strong leadership and management skills, with experience managing teams of professionals across the organization.
  • Skills: Hands-on experience creating presentations (e.g., videos or slides).
  • Skills: Problem-solving skills.

Company Information

Adobe is committed to creating a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

Skills

Sales coaching
Performance monitoring
Training needs analysis
Sales techniques
Learning strategies
Workshop facilitation
Business needs analysis
Performance evaluation
Industry best practices
Market trend analysis
Product knowledge
Leadership
Mentorship
Customer value propositions
Technical knowledge

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters
1994Year Founded
$668.9MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise Software, DesignIndustries
10,001+Employees

Benefits

Company Equity
401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.
Open-source alternatives may attract users away from Adobe's subscription model.
Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.
Adobe's subscription model includes special pricing for students, teachers, and businesses.
Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.
Remote work boosts demand for Adobe's cloud-based document management solutions.
AR's popularity in marketing benefits Adobe's 3D and AR tools.

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