[Remote] Senior Manager, Global Services, East at Dataiku

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, SaaS, Enterprise SoftwareIndustries

Requirements

Candidates must possess a Bachelor's degree in a STEM field, Technical Project Management program, or equivalent experience, with over 8 years of experience leading high-performance delivery teams and supporting sales. Experience in hyper-growth SaaS, data analytics, or AI companies is required, along with managing services operations and sales forecasts across multiple geographic regions. The role also requires a hands-on approach to customer and employee management, willingness to travel up to 15%, and the ability to work EST hours.

Responsibilities

The Senior Manager will lead engagement managers and data scientists responsible for pre-sales scoping, deployment, enablement, and implementation of the Dataiku platform for global enterprise customers. This includes supporting sales pitches, managing multiple sub-regions with sales forecasting, implementing sales strategies, writing proposals and SOWs, and serving as a point of escalation for customers. Responsibilities also encompass managing client relationships, overseeing implementation services, leading the service delivery team, implementing a Services Delivery Methodology, managing utilization and margin metrics, ensuring customer value realization, and growing and managing the team efficiently.

Skills

AI Platform

Data Science

Pre-sales Scoping

Deployment

Enablement

Implementation

Enterprise Customers

Sales Strategy

Proposal Writing

SOW Writing

Client Relationship Management

Service Delivery

Team Management

Conflict Management

Product Adoption

Net Dollar Retention

Cost Efficiency

Dataiku

AI solutions for operationalizing business processes

About Dataiku

Dataiku develops AI solutions aimed at integrating artificial intelligence into everyday business operations. Their products focus on operationalizing AI, which helps businesses enhance their processes and outcomes. Key offerings include Generative AI, which creates new content or predictions, and MLOps, which facilitates collaboration between data scientists and operations teams to manage the machine learning lifecycle. Dataiku's solutions have proven effective, as demonstrated by their work with a retail client that improved forecast runtime by 900% with high accuracy. The company generates revenue by providing these AI solutions and has a partnership with AWS, enhancing their service offerings and scalability for clients.

New York City, New YorkHeadquarters

2013Year Founded

$823.3MTotal Funding

SERIES_FCompany Stage

Data & Analytics, AI & Machine LearningIndustries

1,001-5,000Employees