Senior Manager, Delivery Professional Services Western Region at Adobe

Paris, Île-de-France, France

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Proven records in managing and coaching high-performing professional services teams in a consulting or software vendor environment
Familiarity with Digital Marketing field would be highly appreciated (ideally with an understanding of the Adobe Suite: AEP, RTCDP, Target, Customer Journey Analytics...)
Proven records of reaching professional services delivery objectives
Strong ability to build collaborative relationships across global and cross-functional teams (EMEA, US, APAC)
Self-motivated, responsive, and proactive approach to work
Creative problem-solver with strong decision-making skills
Effective in handling complex challenges and escalations
English fluency and any other South European language (French, Spanish or Italian) is required

Responsibilities

Lead a high-performing team of Enterprise Architects, Technical Architects, Digital Strategists, and Business Consultants
Provide direct management for all designated resources, ensuring alignment with team objectives while fostering a positive morale and culture
Inspire and motivate the team to consistently deliver outstanding and successful project deliveries
Own team performance and achievement of targets (individual and regional)
Navigate a matrix environment, balancing regional and global business unit priorities
Collaborate with Line of Business (LoB) leaders to drive delivery excellence, innovation, and enablement across Architecture, Strategy, and Business Consulting domains
Partner with internal sales teams (e.g., Services Sales, Digital Strategy Group) to support service sales
Engage directly with key customers to drive success, resolve escalations, and maximize satisfaction
Work with project managers to optimize the delivery and impact across the Western region
Align with resource management to ensure optimal team staffing for customer projects
Ensure your team contributes meaningfully to Professional Services objectives

Skills

Enterprise Architecture

Digital Strategy

Technical Architecture

Data Architecture

Business Consulting

Project Delivery

Team Leadership

Customer Success

Performance Management

Cross-functional Collaboration

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees