[Remote] Senior Customer Success Manager at Tremendous

United States

Tremendous Logo
$180,000 – $220,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, SaaS, PaymentsIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessAccount ManagementEnterprise AccountsOnboardingRenewalExpansionUpsellCross-sellContract NegotiationPartnershipsClient Relationship ManagementStrategic Business ReviewsAccount Health ManagementProduct FeedbackRoadmap Influence

Questions & Answers

Common questions about this position

What is the salary range for the Senior Customer Success Manager role?

The base salary for this role is $180,000 - $220,000.

Is this a remote position, and are there any location restrictions?

Tremendous is a fully remote company, and you can work from wherever you want in the Americas.

What experience and skills are required for this role?

Candidates need 5+ years in Customer Success or Account Management with 2+ years focused on enterprise accounts, a proven track record in managing complex client relationships and driving retention/expansion, strong analytical and problem-solving abilities, and excellent communication skills.

What is the company culture like at Tremendous?

Tremendous has a fully remote, high-documentation, low-meeting culture that emphasizes efficiency, flexibility, and fulfillment, with smart people and a great culture.

What qualities make someone thrive in this role?

You'll thrive if you're strategic yet execution-focused, naturally empathetic with customers and stakeholders, and self-motivated with the ability to manage multiple priorities in a fast-paced environment.

Tremendous

Facilitates global digital payments and rewards

About Tremendous

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI