[Remote] Director Product Management - Adobe Experience Platform at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Bachelor’s degree in business, computer science, marketing, or related field
8+ years of product management experience, with at least 3 years focused on customer data platforms, marketing automation platforms, enterprise digital platforms, or similar martech
Deep understanding of Adobe Experience Platform and its ecosystem (e.g., Real-Time CDP, Adobe Journey Optimizer, Adobe Analytics)
Proven track record of launching and scaling data-driven products in a complex enterprise environment
Strong leadership, communication, and stakeholder management skills
Experience working with agile methodologies and product development frameworks
Preferred Qualifications
MBA or advanced degree preferred
Ability to translate technical concepts into business value for non-technical stakeholders
Healthcare industry experience or familiarity with regulated environments
Experience integrating AEP with other systems

Responsibilities

Collaboratively define and evolve the long-term product vision for Adobe Experience Platform within the organization including Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, and AI Agents
Translate business goals and customer needs into a clear product roadmap aligned with enterprise priorities
Prioritize capabilities and features based on customer impact, business value, and technical feasibility
Align platform releases and dependencies with other platform teams including Digital, Customer Preferences, and Identity Access
Partner with marketing, data science, engineering, other platform teams, and customer experience teams to deliver scalable and secure AEP solutions
Monitor, adjust, and communicate engineering backlog status to deliver prioritized features while maintaining engineering capacity
Collaborate with Adobe account teams and solution architects to ensure optimal platform utilization and innovation
Stay ahead of industry trends in customer data platforms, personalization, and marketing technology
Gather feedback from internal stakeholders and external customers to inform product decisions
Ensure data governance, privacy, and compliance standards are embedded in platform capabilities
Work closely with legal and data teams to maintain trust and transparency in data usage
Define KPIs and success metrics for AEP initiatives, ensuring continuous improvement and ROI
Monitor platform performance, user engagement, and data quality to inform future enhancements

Skills

Key technologies and capabilities for this role

Adobe Experience PlatformReal-Time CDPAdobe Journey OptimizerCustomer Journey AnalyticsAI AgentsProduct RoadmapProduct StrategyCross-Functional AlignmentData-Driven MarketingPersonalized Messaging

Questions & Answers

Common questions about this position

What is the employment type for this Director Product Management role?

This is a full-time position.

Is this Director Product Management role remote or does it require office work?

This information is not specified in the job description.

What key skills and expertise are required for this role?

Deep knowledge of the Adobe Experience Platform (AEP) ecosystem is required, including Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, and AI Agents. The role demands strong cross-functional leadership, product strategy skills to define roadmaps, and understanding of data governance, privacy, and compliance.

What is the company culture like at Humana for this role?

Humana emphasizes a caring community focused on putting health first, with a collaborative environment involving cross-functional teams in marketing, data science, engineering, and customer experience.

What makes a strong candidate for the Director Product Management position?

A strong candidate has deep AEP expertise, experience defining product visions and roadmaps, leading cross-functional teams, and driving adoption for enterprise-scale platforms with a focus on customer impact and measurable ROI.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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