Syndigo

Director, Marketing Operations

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaS, Data Management, Product Information Management, Digital Asset Management, Content Syndication, AnalyticsIndustries

Requirements

Candidates should have 8+ years of experience in B2B SaaS marketing operations, with at least 3 years in a leadership role. Proven success in building and scaling marketing operations functions in high-growth environments is required. Deep expertise in Marketo (certification strongly preferred), Salesforce administration, and ABM platforms like 6sense is necessary. Experience leading the shift from lead-based to account-based marketing models, strong analytical skills with a track record of building robust reporting frameworks and dashboards, and experience managing internal teams and external agencies are also essential. Familiarity with RingLead, Chili Piper, and Drift is a plus. Excellent communication and presentation skills with the ability to influence at all levels are required, along with a builder’s mindset—strategic, hands-on, and always looking for ways to improve and scale.

Responsibilities

The Director of Marketing Operations will lead and scale the Marketing Operations function, managing a team and agency partners to support campaign execution, technology, and analytics. They will drive the transition from a lead-based to an account-based marketing (ABM) model, leveraging platforms like 6sense to increase pipeline and engagement. This role involves building and optimizing marketing performance dashboards, KPIs, and attribution models to provide actionable insights to executive stakeholders. Responsibilities include streamlining campaign operations by implementing scalable processes, documentation, compliance, and governance across tools and teams. The Director will own and optimize the marketing tech stack, including Marketo, Salesforce, 6sense, RingLead, Chili Piper, and Drift. They will develop and enforce data hygiene and lead/contact routing best practices to ensure clean, actionable data across systems. Collaboration with cross-functional teams such as Sales, RevOps, Product Marketing, and Finance to align on goals, processes, and reporting is key. The role also requires presenting confidently to executive audiences, translating complex data into clear, strategic recommendations.

Skills

Marketing Operations
B2B SaaS
Data-driven decision-making
Team leadership
System scaling
Account-based strategy
Campaign operations
Reporting
Analytics
Pipeline growth
Marketing efficiency

Syndigo

Cloud-native platform for digital commerce solutions

About Syndigo

Syndigo provides a cloud-based platform that improves the online shopping experience for various businesses, including retailers, brands, distributors, and manufacturers. Its main offerings include tools for managing product data, enhancing product information, analyzing digital shelf performance, and distributing content effectively. These solutions help clients work more efficiently and scale their operations. Syndigo stands out from competitors by serving a wide range of industries, such as grocery, automotive, and healthcare, with a focus on integrated content distribution and data management. The company's goal is to help businesses succeed in the digital marketplace by providing tailored subscription services and enterprise solutions.

Chicago, IllinoisHeadquarters
1973Year Founded
$3.8MTotal Funding
DEBTCompany Stage
Data & Analytics, Consumer SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Disability Insurance
Parental Leave
Adoption Assistance
401(k) Retirement Plan

Risks

Emerging PIM software providers like Agility PIM challenge Syndigo's market position.
New executive appointments may lead to strategic shifts disrupting operations.
Industry-specific challenges in the foodservice vertical could slow Syndigo's growth.

Differentiation

Syndigo offers a comprehensive suite of solutions including MDM, PIM, and PXM.
The Content Experience Hub allows seamless product content management and syndication.
Syndigo serves over 14,000 enterprises across diverse industries globally.

Upsides

Growing demand for digital shelf analytics boosts Syndigo's market potential.
Cloud-native solutions expansion offers Syndigo increased market share opportunities.
Partnerships with companies like Pivotree enhance Syndigo's product content management capabilities.

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