Senior Manager, Business Strategy Management

Austin, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, SaaSIndustries

Requirements

Candidates must have 12+ years of work experience, with a strong preference for experience in the enterprise software/SaaS industry. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is required. The role also requires comfort in business and technical discussions and experience building trusting relationships, including with executive audiences. Experience leading teams in a fast-growing environment is also a plus.

Responsibilities

The Senior Manager will oversee the end-to-end work process to structure complex problems, develop clear hypotheses, conduct analyses, and provide recommendations through a data-driven process. They will help manage multiple work streams that vary in topics and functional partners, and provide business and technical expertise to an executive audience. This role involves summarizing inputs, identifying insights, and developing compelling recommendations for various audiences, as well as working with teams to identify opportunities, unlock productivity, and accelerate execution.

Skills

Business Strategy

Problem Solving

Data Analysis

AI Integration

Executive Communication

Enterprise Software

SaaS

Team Leadership

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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