[Remote] Senior Customer Success Manager at Prismatic

Europe

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automation Platform for Websites, Web Experience, Content Management Systems (CMS)Industries

Skills

Key technologies and capabilities for this role

Customer Success ManagementAccount ManagementSales Cycle ManagementC-level Stakeholder ManagementCross-sellingUpsellingDeal StructuringNegotiationCustomer RetentionCustomer AdoptionStrategic Account Growth

Questions & Answers

Common questions about this position

What does a Senior Customer Success Manager do at Prismic?

You will own and manage a portfolio of high-value clients, drive strategic account growth through cross-sell and upsell, lead the full sales cycle from opportunity detection to closure, build C-level relationships, conduct business reviews, and collaborate cross-functionally.

What experience is needed for this Senior Customer Success Manager role?

Strong experience in managing C-level stakeholders and multi-threaded sales processes is required, along with the ability to own the full sales cycle and drive revenue growth.

Is this position remote or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of clients will I work with in this role?

You will manage a portfolio of high-value clients ranging from innovative startups to established Fortune 500 companies, serving as their primary point of contact.