Senior Associate Services Executive at Workday

Warsaw, Woj. Mazowieckie, Poland

Workday Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, SaaSIndustries

Requirements

  • 3+ years experience working within a Professional Services organization
  • 3+ years proven experience with Financial Management or HCM software applications
  • Demonstrated experience working with Salesforce.com or Zimit software applications
  • Fluency in English and either German, French, Spanish or Italian
  • Adept at growing in a fast-paced, lean environment
  • Self-motivated with the ability to take initiative and direction
  • Strong verbal and written communication skills
  • Excellent time management and organizational skills
  • Outstanding attention to detail
  • Strong problem-solving skills
  • A collaborative teammate
  • Excellent presentation skills, both in-person and web-based
  • Eye For Business: Use financial and market data to find opportunities, optimize costs, and drive profitable growth
  • Business Development: Identify and capitalize on market opportunities, build strategic partnerships, and drive organizational growth
  • Consultative Selling: Understand customer needs and effectively communicate value to drive satisfaction and revenue
  • Customer-Centric Focus: Enhance customer satisfaction and loyalty to drive business growth
  • Customer Interaction: Use excellent communication and problem-solving to build relationships and boost sales
  • Personal Initiative: Proactively identify and pursue opportunities, overcome obstacles, and drive innovation

Responsibilities

  • Planning, management, and execution of all Professional Services business development activities in your area
  • Working alongside Workday's Software Account Executives and Digital Account Executives, driving Subscription sales in our Medium Enterprise business
  • Working with our Customer Success team driving customer happiness through our professional services
  • Managing inbound requests and leading discovery sessions to identify client needs and propose solutions
  • Developing cost guidance and securing internal approvals from Workday's leadership
  • Crafting and presenting formal Statements of Work and Professional Services Agreements to customers
  • Negotiating and finalizing all business and legal terms
  • Participating in customer-facing meetings, working with our executive team to tackle problems and recommend strategic solutions
  • Driving business growth and maintaining positive relationships with our most valuable customers

Skills

Professional Services Sales
Business Development
Sales Execution
Customer Discovery
Account Management
Subscription Sales
Customer Success
Client Needs Identification

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters
2005Year Founded
$209.4MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Flexible Work Hours
Hybrid Work Options
Performance Bonus
Stock Options
Professional Development Budget
Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.
Dependency on third-party platforms like Udemy may complicate service delivery.
Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.
The company offers a subscription model ensuring steady revenue and continuous software updates.
Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.
AI-driven analytics enhance Workday's financial management offerings with predictive insights.
Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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