Customer.io

Senior Account Executive

Americas

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing TechnologyIndustries

Requirements

Candidates should have 3-5 years of top performance as a Senior Account Executive or similar role in B2B SaaS, a proven track record of consistently achieving quota and goals, and familiarity with MEDDPICC or a similar structured sales methodology. Excellent written and verbal communication skills, the ability to uncover business needs and recommend relevant solutions, strong organizational skills, and creative problem-solving abilities are also required. Experience selling Marketing Technology products is a bonus.

Responsibilities

The Senior Account Executive will manage qualified leads from inbound and outbound teams, run discovery calls using MEDDPICC, and drive full-cycle deals to close. They will collaborate with a dedicated Sr. SDR on account targeting, sales strategy, and prospecting, schedule and deliver compelling online demos for qualified prospects, and uncover customer business needs to position Customer.io’s solutions effectively. Responsibilities also include owning numbers by tracking and reporting on sales activity, pipeline health, and revenue performance, and self-sourcing pipeline as needed to stay on track for quota attainment, using value-based selling to communicate platform features and benefits.

Skills

B2B SaaS sales
Full-cycle sales
Prospecting
Demo delivery
Value-based selling
MEDDPICC
Sales strategy
Pipeline management
Quota attainment
Marketing Technology
Written communication
Verbal communication
Organizational skills
Problem-solving

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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