Sales Training Specialist-Hybrid in Chicago at Rewards Network

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, MarketingIndustries

Requirements

5+ years of directly related experience in sales and/or training
At least 3 years delivering sales training programs
Bachelor’s degree

Responsibilities

Own new hire training for outside sales employees end-to-end, including the 5-day in-person Sales Academy program, pre- and post-Academy learning sessions and follow-up that blend remote training, hands-on learning and peer collaboration to build confidence and capability from day one
Act as a trusted advisor to new hires, helping them navigate challenges and celebrate milestones
Continuously evolve the new hire onboarding process to reflect sales strategies, changing market dynamics and learner needs
Deliver ongoing coaching and targeted training to reinforce key skills and drive measurable performance improvements; lead refresher courses to drive behavior change and reinforce techniques
Serve as an administrator for learning tools, such as learning management system and game-based learning platform, managing course assignments and using data to spotlight learning trends, optimize training impact and fuel continuous improvement
Deliver comprehensive Salesforce training, ensuring sales can effectively navigate and utilize the platform for lead management, pipeline tracking and reporting
Spend time in the field observing salespeople during prospecting, customer meetings, and live pitches to identify real-world insights into effective strategies and tactics that can be incorporated into future training; adjust training delivery to the unique needs of outside sales dynamics
Lead training sessions such as workshops, role-plays, and classes either onsite or in the field, focusing on essential sales skills, product knowledge, and closing techniques
Measure success, adoption, and/or satisfaction of sales training efforts, identify trends, and partner with the Director, Learning & Development, sales leadership, and other internal partners to share key insights and adjust as appropriate

Skills

Key technologies and capabilities for this role

SalesforceCRMSales TrainingTraining DesignField CoachingOnboardingLearning PathsSales Academy

Questions & Answers

Common questions about this position

Is this role remote or does it require office presence?

This is a Chicago-based hybrid role that typically requires 2-3 days per week in the office, monthly facilitation of a 5-day Sales Academy in Chicago, and travel within the US for field insights and training.

What are the key responsibilities of the Sales Training Specialist?

Key responsibilities include owning new hire training end-to-end with a 5-day in-person Sales Academy, delivering ongoing coaching and refresher courses, administering learning tools like LMS and game-based platforms, and providing Salesforce CRM training and field-based coaching.

What is the company culture like at Rewards Network?

Rewards Network features a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of personal growth and company success, with an engaging and rewarding environment designed to help employees reach their full potential.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this role?

Strong candidates will have expertise in sales training program design and delivery, experience with Salesforce CRM, learning management systems, field-based coaching, and the ability to evolve onboarding processes based on sales strategies and market dynamics.

Rewards Network

Promotes restaurants through loyalty programs

About Rewards Network

Rewards Network helps restaurants attract full-price customers through promotional programs linked to major loyalty programs. Diners earn rewards for eating at participating restaurants, which encourages them to pay full price instead of using discounts. The company operates on a pay-for-performance model, charging restaurants based on sales generated from these loyalty program participants. Rewards Network also provides flexible funding options and valuable data insights to help restaurant owners make informed decisions and grow their businesses.

Los Angeles, CaliforniaHeadquarters

1984Year Founded

ACQUISITIONCompany Stage

Food & Agriculture, Data & AnalyticsIndustries

501-1,000Employees

Benefits

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Disability Insurance

Life Insurance

Hybrid Work Options

Risks

Rising restaurant bankruptcies may reduce potential clients for Rewards Network.

Competitive pressure from revamped loyalty programs like Domino's challenges Rewards Network.

Self-service technology adoption could challenge Rewards Network's traditional engagement model.

Differentiation

Rewards Network offers unique Dining Credits for upfront capital to restaurants.

The company partners with 24 national brands to reach over 20 million consumers.

Rewards Network provides data-driven insights and verified reviews for strategic restaurant positioning.

Upsides

Increased AI adoption in restaurants enhances customer service and operational efficiency.

Partnerships with loyalty programs drive full-price customer visits and sales growth.

Investments in data analytics improve agility and client service offerings.

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