[Remote] Onboarding Specialist at Routable

Remote

Routable Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, Rentals, PropTech, MarTechIndustries

Requirements

  • Strong analytical skills with the ability to translate complex data into actionable pricing recommendations
  • Proficiency in Microsoft Excel and/or Google Sheets (advanced functions, modeling, reporting)
  • Experience with multifamily property management and knowledge of real estate fundamentals
  • Familiarity with revenue management systems (e.g., RealPage, Yardi, Entrata, ResMan, etc.)
  • Exceptional communication skills, both written and verbal, with confidence in client-facing interactions
  • Proven problem-solving abilities to resolve system, billing, or operational issues
  • Bachelor’s degree in Business, Finance, Real Estate, or a related field preferred; equivalent experience considered

Responsibilities

  • Implement Systems: Lead the onboarding process for new properties, including setup, configuration, and integration of revenue management software
  • Develop Pricing Strategies: Analyze demand, competitor pricing, and market trends to optimize rents, renewals, and ancillary income opportunities
  • Monitor Performance: Track KPIs such as occupancy rates and rent growth; prepare reports and actionable insights for leadership and clients
  • Support Clients: Act as the primary point of contact for property teams, providing guidance, troubleshooting, and revenue recommendations
  • Improve Processes: Audit operational practices, recommend improvements, and ensure adherence to revenue management standards
  • Deliver Training: Help create training programs and materials
  • Conduct Market Research: Perform ongoing competitor analysis and market assessments to guide pricing decisions

Skills

Key technologies and capabilities for this role

OnboardingSystem ConfigurationSoftware IntegrationData AnalysisRevenue ManagementPricing OptimizationCustomer SuccessSaaS ImplementationPerformance AnalysisClient Communication

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the company operates as a fully remote team of 100+ spread across the U.S. from coast to coast.

What skills are required for the Onboarding Specialist role?

The role requires strong analytical skills to translate complex data into actionable pricing recommendations, proficiency in Microsoft Excel and/or Google Sheets including advanced functions, modeling, and reporting, and experience with multifamily property management.

What is the company culture like at Routable?

The company has a strict no a**holes policy, a community of highly performant people who take their work seriously but not themselves, and is made up of people who genuinely like each other.

What is the salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate will have strong analytical skills, proficiency in Excel or Google Sheets, experience in multifamily property management, technical proficiency, and excellent client-facing communication skills to partner with property teams.

Routable

Automates business payments and invoicing

About Routable

Routable automates business payments for enterprise and mid-market clients, streamlining accounts payable and receivable processes. The platform manages the entire payment lifecycle, including invoice processing, payment scheduling, and real-time payouts. By using Optical Character Recognition (OCR) technology, Routable can scan invoices and create payables, significantly reducing processing time by 60%. The company generates revenue through subscription fees for its platform and transaction fees for processed payments, partnering with banks to ensure secure fund transfers. Routable prioritizes security with a dedicated team monitoring systems for vulnerabilities, which helps build trust with clients. The company fosters a culture of empathy and inclusiveness, focusing on strong customer relationships and exceptional support.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$44.8MTotal Funding
SERIES_BCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

🏥 Great Health, Dental & Vision Insurance
💲 Competitive salary
📈 Stock options
💰 401k
💸 Work from Home stipend
🚀 We're a remote team
🏝 Flexible vacation policy

Risks

Increased competition from Flexport's digital freight platform pressures Routable to enhance offerings.
Boost Payment Solutions' partnership may attract clients away from Routable.
Rising digital payment fraud tactics necessitate continuous enhancement of fraud prevention measures.

Differentiation

Routable automates the entire payment lifecycle, reducing manual work significantly.
The platform uses OCR technology, cutting invoice processing time by 60%.
Routable partners with banks to ensure secure fund transfers.

Upsides

Partnership with Convera expands Routable's global payment capabilities.
Growing AP automation trend in logistics offers expansion opportunities for Routable.
Routable's real-time payment solutions align with gig economy demands.

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