Sales Operations Manager
JellyfishSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- 4+ years of experience in a sales strategy, sales operations, or business analysis role, preferably within a tech or SaaS environment
- Proven experience with data analysis, including strong proficiency in Excel/Google Sheets (pivot tables, VLOOKUPs, advanced formulas) and business intelligence tools (e.g., Tableau, Looker)
- Deep understanding of CRM software (e.g., Salesforce, HubSpot) and its role in sales reporting and forecasting
- Excellent analytical and problem-solving skills, with an ability to translate complex data into clear, concise, and actionable insights
- Experience with sales compensation plan design and administration (preferred)
- Familiarity with sales engagement platforms (e.g., Outreach, SalesLoft) (preferred)
- Experience with SQL (preferred)
- Must be commutable to NYC headquarters and operate in a hybrid environment with 2 days per week in the office (Tuesdays & Thursdays)
Responsibilities
- Support the annual and quarterly sales planning process, including territory design, quota setting, and market segmentation
- Collaborate with sales leadership to develop and refine sales compensation plans that align with company goals
- Conduct market analysis to identify new growth opportunities and competitive threats
- Help define and document scalable sales processes, best practices, and playbooks
- Own the sales forecasting process, working with sales managers to improve accuracy and predictability
- Design, generate, and maintain key sales performance reports and dashboards for sales leadership and the broader organization
- Analyze sales data to identify trends, diagnose performance issues, and provide actionable recommendations
- Prepare regular business reviews and presentations that highlight key metrics, insights, and strategic recommendations
- Utilize advanced analytics to uncover insights on pipeline health, sales cycle efficiency, and customer win/loss trends
- Act as a key liaison between the sales team and other departments (e.g., Marketing, Finance) to ensure data alignment and smooth cross-functional collaboration
- Provide ad-hoc analysis and support to sales leadership for strategic decision-making
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work arrangement for this role?
The role requires you to be commutable to the NYC headquarters and operate in a hybrid environment with 2 days per week in the office on Tuesdays and Thursdays.
What benefits are offered for this position?
Benefits include flexible PTO, competitive health and dental insurance options with premiums partially covered by GG, and fertility and adoption benefits via Carrot and Kindbody.
What experience and skills are required for this role?
Candidates need 4+ years in sales strategy, sales operations, or business analysis, preferably in tech or SaaS, with strong proficiency in Excel/Google Sheets, CRM software like Salesforce or HubSpot, and excellent analytical skills. Preferred skills include sales compensation design, sales engagement platforms like Outreach or SalesLoft, and SQL.
What is the salary range for this position?
This information is not specified in the job description.
What makes a strong candidate for this Sales Strategy & Operations Manager role?
A strong candidate has 4+ years in sales operations or similar roles in tech/SaaS, proven data analysis skills with Excel, BI tools, and CRM expertise, plus the ability to turn data into actionable insights and experience in sales planning and forecasting.
GlossGenius
Business management solutions for beauty professionals
About GlossGenius
GlossGenius provides business management solutions specifically designed for beauty and wellness professionals, including salon owners, spa operators, and independent beauty experts. The platform offers tools for automated appointment scheduling, payment processing, client management, and marketing, which help streamline daily operations and improve client experiences. For example, clients can easily book appointments online, reducing the administrative workload for business owners. GlossGenius operates on a subscription model, allowing users to access its services for a monthly fee, while also offering a unique feature that provides loans to eligible businesses based on their sales and payment history. With over 70,000 salon and spa businesses served, GlossGenius aims to empower its users to enhance their income and achieve their business goals.
New York City, New YorkHeadquarters
2016Year Founded
$102MTotal Funding
SERIES_CCompany Stage
Fintech, Consumer GoodsIndustries
201-500Employees
Benefits
Flexible Paid Time Off
Health Insurance
Dental Insurance
Fertility Treatment Support
Generous, fully-paid parental leave policy
401(k) Retirement Plan
Professional Development Budget
Pre-tax commuter benefits
Dependent Care FSA
Home Office Stipend
Risks
Emerging startups with similar solutions could dilute GlossGenius's market share.
Economic downturns may challenge the subscription-based model, reducing spending by professionals.
Data privacy concerns may arise as more clients and businesses use the platform.
Differentiation
GlossGenius offers a comprehensive business management platform for beauty and wellness professionals.
The platform integrates appointment scheduling, payment processing, and marketing automation in one solution.
GlossGenius provides a unique capital feature, offering loans based on sales volume and payment history.
Upsides
Increased demand for contactless payment solutions boosts GlossGenius's seamless payment processing feature.
The rise of personalized marketing drives demand for GlossGenius's automated client interaction tools.
Hybrid work models increase the need for flexible scheduling, aligning with GlossGenius's offerings.
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