Product Manager, Business Operations

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]

About Misfits Market:

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices.

In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits, we support our customers and mission by embracing our core values:

• Prioritizing our Customers
• Doing more with less
• Thinking Differently
• Respecting one another
• Moving deliberately and quickly
• Taking initiative and delivering

About The Role:

Misfits Market is looking for an experienced and motivated Product Manager to help shape the future of fresh fulfillment for 300K+ households around the country.

As a member of our highly collaborative and small-but-mighty Business Operations team, you’ll work closely with engineers, stakeholders, and leadership to architect in-house systems that power our cutting-edge fresh grocery fulfillment service. If you are someone who loves building home-grown scalable and impactful tools from the ground up, we’d love to hear from you.

About The Team:

The Business Operations Tech Team owns a suite of internal platforms and tools, most of which is built in our in-house system (affectionately named Jalapeño):

• WMS & IMS: Our Warehouse and Inventory Management Systems that power our national network of fulfillment centers, order management and our custom perishable--optimized packing algorithm.
• TMS: Our Transportation Management System that powers our in-house and 3P shipping network to, from, and between our FC’s.
• Ecommerce Product Catalog: Powers our DTC, Wholesale, and Misfits RX shopping experiences.
• Netsuite: Our Enterprise Resource Planning System (ERP) that powers our financial reporting.
• B2B Technology Integrations:
  • Fulfilled by Misfits: Handles perishable 3rd party logistics for DTC companies, helping them scale easily with our existing infrastructure.
  • MisfitsRx: Our Food-as-Medicine program partnering with healthcare providers to supply patients with healthy, fresh, and medically tailored groceries.
  • Misfits Wholesale: Helps businesses unlock fresh grocery by delivering wholesale to micro-fulfillment centers.

Responsibilities:

Roadmapping and Product Strategy

• Define and own the product strategy for key internal systems, including Warehouse Management, Inventory Management, ERP integrations, Catalog Management, Pricing Systems, Vendor Management, and Purchase Order Management.
• Own quarterly and semi-annual roadmaps for Business Operations that drive critical projects and business goals.

Discovery and Product Development

• Own the end-to-end product development lifecycle for Business Operations from ideation to launch to iteration / maintenance.
• Scope, prioritize, and conduct discovery for new tools and features by working cross-functionally.