Senior Manager, Analytics
Khan AcademySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Restaurant TechnologyIndustries
Requirements
Candidates should possess over 6 years of experience in analytics, sales operations, or strategy, preferably within a fast-paced B2B SaaS environment. A strong understanding of databases, proficiency in Salesforce for analytical tasks, reporting, data manipulation, dashboard creation, and business intelligence is essential. Familiarity with sales and BI tools like Clari and Tableau, excellent problem-solving and critical-thinking abilities, and strong communication skills for presenting complex findings to non-technical stakeholders are also required. The ideal candidate is self-motivated, proactive, and capable of working both independently and collaboratively.
Responsibilities
The Sales Operations & Analytics Manager will build and implement sales reporting processes and metrics, proactively monitoring revenue-generating activities for quality and consistency. They will create and maintain reporting dashboards and KPIs to provide insights into revenue performance, sales pipeline, and market trends. This role involves supporting Go-To-Market leadership with capacity planning, productivity reviews, market segmentation, territory carving, and headcount allocation. Additionally, the manager will evaluate sales forecasting results and trends, operationalize forecasting with data, and create a single source of truth for the enterprise data dictionary. Collaboration with stakeholders to define business requirements and develop data-driven solutions is key, as is staying current with industry trends and best practices in sales operations and data analytics.
Skills
Sales Operations
Data Analytics
Reporting
KPIs
Forecasting
Data Visualization
Capacity Planning
Market Segmentation
Territory Management
SaaS
Business Intelligence
Olo
SaaS platform for restaurant digital ordering
About Olo
Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.
New York City, New YorkHeadquarters
2005Year Founded
$176.4MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
401(k) Company Match
Home Office Stipend
Company Equity
Parental Leave
Risks
Increased competition from Square's integrated solutions may attract Olo's clients.
Olo's reliance on partnerships poses risks if partners face operational difficulties.
Labor shortages could hinder the effectiveness of Olo's self-ordering kiosks with GRUBBRR.
Differentiation
Olo integrates seamlessly with existing restaurant systems for efficient order management.
Olo's platform supports over 60,000 restaurants, showcasing its scalability and reliability.
Olo offers a dual revenue model with subscription fees and transaction-based income.
Upsides
Olo's partnership with GRUBBRR enhances omnichannel dining experiences, boosting customer satisfaction.
The launch of 'Loyalty for Borderless Accounts' strengthens customer engagement and retention.
Olo's relocation to One World Trade Center signifies growth and increased market presence.
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