Sales Operation & Enablement Manager LN NAUK at Remitly

Manila, Metro Manila, Philippines

Remitly Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
N/AIndustries

Requirements

  • Ability to drive development and implementation of operational efficiencies and sales strategies for key business growth areas
  • Capability to provide guidance to staff for maximum profitability and growth aligned with company vision and values
  • Skills to drive value-based sales skills across different product portfolios while developing strong team dynamics
  • Strong collaboration with key stakeholder partners to align with commercial strategies
  • Expertise in supervising daily activities of a large and/or moderately complex team, accountable for team results
  • Ability to set priorities, coordinate work activities with other supervisors, and solve problems using acquired expertise
  • Experience in coaching team members, completing performance evaluations, and recommending pay actions
  • Knowledge of market needs, industry trends, competitive threats, and countermeasures
  • Understanding of training and development needs for sales professionals (product knowledge, processes, competition, sales techniques, relationship building, presentations, negotiation)
  • Ability to attract, recruit, and retain top talent, motivate and lead high-performance teams, instill core values

Responsibilities

  • Provide leadership to sales operation and sales enablement functions supporting multiple segments
  • Provide operational support to sales management
  • Plan and coordinate projects to improve operational efficiency and effectiveness of the sales force
  • Develop processes and procedures to support the sales process and participate in requirements for sales support systems
  • Maintain information on sales activities to support performance metrics and process improvement
  • Oversee day-to-day operations and deliverables, ensuring stakeholder satisfaction, sales, efficiency, and operational targets are met
  • Establish operational objectives and work plans, directing performance to meet/exceed sales targets and impact commercial objectives
  • Develop long- and short-term goals across sales functions and implement plans for consistent sales performance
  • Ensure sales professionals' skills align with marketplace and company objectives through training insights
  • Promote organizational culture, encourage continuous improvement, reward productivity/innovation, manage attrition
  • Develop and implement new projects, policies, procedures for strategic goals and improved employee satisfaction/productivity

Skills

Sales Operations
Sales Enablement
Operational Efficiencies
Sales Strategies
Team Leadership
Project Coordination
Process Development
Sales Performance Metrics
Team Supervision
Performance Coaching

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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