Sales Engineer at Promise

Oakland, California, United States

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$150,000 – $165,500Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTech, Utilities, GovernmentIndustries

Requirements

Bachelor’s degree in a technical field such as Computer Science, Engineering, Information Technology, or related field, or equivalent work experience providing technical acumen
At least 5 years of experience in a solutions engineering role or similar in a dynamic environment such as software startups and/or fast-paced enterprise software companies
Experience working with government agencies, utility companies, and/or other large institutions (e.g., hospital systems, school districts)
Experience using technology to assist low-income households
Experience integrating with legacy/enterprise software systems
Strong understanding of technical concepts and ability to translate them into tangible benefits for prospective customers
Excellent verbal and written communication skills

Responsibilities

Collaborate closely with Account Executives to understand clients’ needs and technical requirements, providing the critical link between sales and technical domains
Technically qualify sales opportunities, perform assessments of customer requirements, anticipate and preemptively answer prospects’ questions and objections
Respond to technical questions in sales meetings with clarity and insight, highlighting products’ strengths
Develop concise, compelling content and documentation addressing customer technical requirements and questions
Collaborate with the sales team to tailor presentations and demos, focusing on customer needs to speed up the sales process
Present overviews of Promise’s solutions and demo products appropriately for business and technical audiences
Create implementation proposals and statements of work, including detailing solutions in formal written documents (e.g., Statements of Work, responses to RFPs)
Keep technical content fresh and relevant, adapting to feedback and industry trends
Communicate important prospect requirements to the product team and contribute technical knowledge throughout the sales process, including contract discussions, to aid deal closure and customer satisfaction
Bring an optimistic and positive attitude, fostering a dynamic and enthusiastic environment to collaborate with the sales team

Skills

Sales Engineering

Product Demos

RFP Responses

Technical Qualification

Customer Discovery

Statements of Work

Implementation Proposals

Technical Documentation

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees