Solutions Consultant

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Intelligence, B2B Software, SaaSIndustries

Requirements

Candidates should possess over 7 years of relevant work experience in a solutions consulting or pre-sales engineering role within SaaS, with a bonus for familiarity with PLG or PLS motions. A proven track record of successfully driving POCs and implementations of SaaS applications for complex enterprise customers is required. Proficiency in sales technology such as SFDC/HubSpot and experience with data flows, AI/ML concepts, analytics, APIs/webhooks, reverse-ETLs, or JSON are essential. Previous experience at growth-stage companies, particularly in developer tools, data analytics, or value-based selling to sales and marketing organizations, is preferred. The role demands a solution-based approach to selling, excellent presentation and listening skills, strong organization, and contact management capabilities. A hands-on approach to learning technical concepts and leading technical discussions with stakeholders of all levels, along with a strong desire to learn and adapt to evolving product and processes, is also necessary.

Responsibilities

The Solutions Consultant will act as the primary product expert and technical advisor for prospects and customers. They will collaborate with account teams to conduct in-depth discovery sessions, identifying client requirements, desired business outcomes, and pain points. Responsibilities include leading prospects and customers through POCs and pilot programs, managing post-sales implementations to ensure smooth transitions and maximize product adoption, and developing customized solution proposals. The role involves presenting solutions, addressing technical questions, designing and delivering solution-based demos for complex use cases, and configuring solutions to meet business objectives. Collaboration with product and engineering teams to ensure solution feasibility and alignment with product capabilities, as well as cross-functional collaboration with leadership to facilitate deal closure, are also key duties.

Skills

Product Expertise

Technical Advisory

Discovery Sessions

Client Requirements Gathering

Business Outcomes

Pain Point Analysis

POCs

Pilot Programs

Post-sales Implementation

Product Adoption

Value Realization

Solution Proposals

Architecture Design

Integration Planning

Implementation Planning

Demo Delivery

Complex Use Cases

Solution Configuration

Common Room

Sales and marketing platform for customer insights

About Common Room

Common Room offers a platform that helps businesses track their customer journey across various channels, such as social media and product usage. It identifies potential customers showing intent to purchase, enabling sales teams to engage effectively and enhance their sales process. The platform operates on a freemium model, allowing users to start for free and upgrade for advanced features, and it integrates with various tools like CRM systems for a comprehensive view of customer interactions. The goal is to empower businesses to accelerate their sales pipeline and improve product adoption.

Seattle, WashingtonHeadquarters

2020Year Founded

$102MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Company Holidays

Monthly Remote Stipend

Paid Family Leave

Risks

Competition from AI-powered sales platforms like Gong is increasing.

Community-led growth strategies may require platform adaptation.

In-office work trends could impact talent attraction if remote work is maintained.

Differentiation

Common Room integrates with platforms like GitHub for a unified customer view.

The platform uses AI to identify potential customers showing purchase intent.

Common Room's freemium model attracts a broad user base, converting them to paid customers.

Upsides

Increased focus on AI-driven sales tools enhances personalized customer interactions.

Community-led growth strategies provide opportunities for business insights.

Demand for SDR and AE efficiency tools benefits Common Room's target market.

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