Bilingual Call Center Associate
PromiseSalary not specified
- Full Time
- Junior (1 to 2 years)
About Promise
Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.
Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees
Risks
Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.
Differentiation
Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.
Upsides
Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.
Funding
Total raised$46.81 M
Latest valuation$520.00 M
StageSERIES_B
SERIES B
1/31/2022$25
$520.00 MSERIES A
1/31/2021$20
$100.00 MSEED
2/28/2018$3
$15.00 M