Solution Engineer (Pre-Sales)

The Solution Engineer will contribute to building the pre-sales motion for Union, lead discovery, demo, design and solutioning efforts with prospects by partnering with Sales, Product, Engineering and post-Sales teams, drive adoption of Union by leveraging hands-on experience in building demonstrable use cases, troubleshooting workflows, and showcasing platform value to prospective customers, own the technical success of a trial by delivering on prospects’ success criteria, connect the dots between business value and technical outcomes, engage at all levels of technical stakeholders to drive technical debates and design choices with our mid-market and enterprise customers, contribute to the technical qualification of an opportunity through paring technical needs to key features and formulate unique selling propositions displacing competition, develop and advise prospects on representative demonstrable examples, reference architectures and best practices for optimal design, integration and operation of Union, actively support Union users with trials and production deployments by onboarding users and workflows, debugging problems related to infrastructure, platform or code in customers’ integrated end-to-end solution, represent the product at field events such as conferences, seminars, etc., dive deep into the suite of competitive and complementary technologies to better position Union during critical negotiations, and demonstrate a deep technical understanding of our product to our end users.