Sales Engineer - North America

Employment Type: Full-Time Location Type: Remote Salary: [Salary not specified]

About Us

At Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. Flyte, the open-source project we steward, is the emerging standard for modern data and AI orchestration, with numerous leading technology organizations - like LinkedIn, Spotify, and Gojek - running millions of mission-critical workloads on the platform. We have a deep bench of infrastructure veterans from companies in the Big Three and beyond and a technical founding team who originally created Flyte while at Lyft.

The Opportunity

Reporting into our GTM team, we are hiring a Sales Engineer to support our sales team with our ambitious revenue growth goals as we continue to onboard new customers to Union.

Responsibilities

• Contribute to building our pre-sales motion for a deeply technical infrastructure product.
• Lead discovery, demo, design, and solutioning efforts with prospects by partnering with Sales, Product, Engineering, and post-Sales teams.
• Drive adoption of Union by leveraging hands-on experience in building demonstrable use cases, troubleshooting workflows, and showcasing platform value to prospective customers.
• Own the technical success of a trial by delivering on prospects’ success criteria. Connect the dots between business value and technical outcomes.
• Engage at all levels of technical stakeholders to drive technical debates and design choices with our mid-market and enterprise customers.
• Contribute to the technical qualification of an opportunity through pairing technical needs to key features and formulating unique selling propositions displacing competition.
• Develop and advise prospects on representative demonstrable examples, reference architectures, and best practices for optimal design, integration, and operation of Union.
• Actively support Union users with trials and production deployments by onboarding users and workflows, debugging problems related to infrastructure, platform, or code in customers’ integrated end-to-end solution.
• Represent the product at field events such as conferences, seminars, etc.
• Dive deep into the suite of competitive and complementary technologies to better position Union during critical negotiations.
• Demonstrate a deep technical understanding of our product to our end users, and use your technical expertise and depth to help solve their needs.

About You

• Experience:
  • 5+ years of experience in a pre-sales role for a deeply technical product with a track record of owning multi-level technical sales.
  • Early-stage startup experience is highly desirable.
  • Experience with data processing, machine-learning systems, MLOps, and machine learning infrastructure is required.
  • Working knowledge by applying popular machine learning frameworks (Pytorch, Tensorflow, etc.) and data processing frameworks (Spark, Flink, Beam etc.) to building production-grade AI pipelines.
  • General understanding and working knowledge of distributed systems at scale and familiarity with cloud platforms (AWS, GCP, Azure), Infrastructure as Code (Terraform, Cloudformation), Containers (Docker), Kubernetes, and CI/CD systems.
  • Possess working knowledge of sales frameworks such as MEDDIC.
• Skills & Traits:
  • Highly organized and thrive in a high-volume environment that will naturally have ambiguities and competing priorities.
  • Able to travel to conferences or customer locations with minimal restrictions and occasionally on short notice.
• Strong Plus:
  • Have been a part of or contributed to the Flyte or Union communities.

Benefits & Belonging

At Union.ai, we know that employees who feel their best can build amazing things, and we are proud to offer best-in-class benefits that will continually evolve and grow as the needs of our employees do. Benefits may vary based on country.

• Excellent Medical: We pay 100% of your premiums and 90% for your dependents.
• Generous Dental and Vision Plans: We pay 90% of the premium.