Sales Engineer at Assembled

San Francisco, California, United States

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$160,000 – $180,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer SupportIndustries

Requirements

Candidates should have 3-5 years of experience in a Sales Engineer, Solutions Engineer, or Solutions Architect role. Proficiency with SaaS technologies, cloud platforms, and web services is required, along with strong presentation and communication skills. The ability to understand a prospect's technical requirements and work through technical conflicts is essential. Candidates must demonstrate the capacity to thrive in ambiguous environments and have excellent prioritization and time-management skills. A proven track record of achieving sales targets and supporting Account Executives in closing deals is necessary, with bonus points for experience in fast-growing or startup environments and knowledge of coding languages.

Responsibilities

The Sales Engineer will partner with Account Executives to understand prospects' technical requirements and help close new business opportunities. They will handle technical evaluations, proof of concepts, and demos while staying up-to-date with the latest products and services offered by Assembled. The role involves assisting with responses to RFPs, RFIs, and security questionnaires, developing deep technical expertise within targeted domains, and achieving quarterly and annual sales and revenue targets. Additionally, the Sales Engineer will build and maintain demo environments and help create internal knowledge and training for Account Executives.

Skills

Technical Demos

Proof of Concepts

RFP Responses

RFI Responses

Security Questionnaires

Demo Environments

Technical Sales

SaaS Platforms

Customer Support

Workforce Management

Assembled

Optimizes workforce management for customer support

About Assembled

Assembled optimizes workforce management for customer support teams by providing a platform that enhances the efficiency of service operations. The platform includes features like advanced scheduling, real-time monitoring, and data analytics, which help businesses manage their customer service more effectively. It serves a range of clients, from small businesses to large corporations, by using artificial intelligence and automation to improve team performance. Key features include adherence reports that track agent schedules and real-time performance data to maintain high service uptime. Assembled operates on a subscription-based model, allowing clients to access its tools for a recurring fee, which supports ongoing updates and improvements. The main goal of Assembled is to reduce operational costs, boost agent productivity, and enhance customer satisfaction by ensuring that support teams are optimally staffed and managed.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$68.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees