Technical Account Manager

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Data Infrastructure, Cloud ComputingIndustries

Requirements

Candidates should possess 5+ years of experience in a technical role such as Solutions Engineer, Technical Account Manager, Solutions Architect, or ML/Data Engineer within a B2B devtools or platforms, and a strong understanding of AI workflows, data pipelines, and cloud environments. Experience working closely with enterprise engineering and product teams is also required.

Responsibilities

The Technical Account Manager will own and drive strategic account plans focused on adoption milestones, usage expansion, and revenue growth, partnering with internal technical teams to help customers design and optimize workflows for production-grade AI systems. They will also translate real-world challenges from customer environments into actionable feedback for product and engineering teams, track customer health, identify signs of friction or opportunity, and develop engagement strategies. Furthermore, the role involves facilitating technical enablement content creation, leading customer touchpoints such as roadmap sessions and QBRs, and serving as the internal voice of the customer in planning and go-to-market alignment.

Skills

AI workflows

Data pipelines

Cloud environments

Customer onboarding

Troubleshooting

Product utilization

Cross-functional collaboration

AI/ML platform knowledge

Union.ai

Managed platform for ML and data orchestration

About Union.ai

Union.ai offers a managed platform for machine learning (ML) and data pipeline orchestration, with its main product, Flyte, designed to handle complex workflows using Python code. Union Cloud simplifies the deployment and management of Flyte, allowing ML engineers and data scientists to focus on their work without worrying about infrastructure. The company serves a range of clients, including large enterprises, and operates on a subscription-based model for its services. Union.ai's goal is to accelerate ML projects by automating processes involved in model development and deployment, resulting in faster time-to-market.

Bellevue, WashingtonHeadquarters

2021Year Founded

$28.3MTotal Funding

SERIES_ACompany Stage

Data & Analytics, AI & Machine LearningIndustries

51-200Employees