Customer Success Engineer
RescaleSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Healthcare TechnologyIndustries
Requirements
- Technically savvy with expertise in technical solution design
- Strategic and business-minded
- Ability to develop a deep understanding of customer needs and challenges
- Skill in mapping customer needs to Arine solutions
- Experience working as a trusted technical advisor with cross-functional teams
- Strong active project management skills
- Excellent clear communication with clients and internal teams
- Ability to drive change across diverse internal and external stakeholders
- Strategic thinking combined with hands-on execution
- Hands-on approach to configuring Arine’s platform to meet client needs
- Ability to showcase the business value of the platform
Responsibilities
- Help clients maximize usage of Arine’s Medication Intelligence Platform to achieve their business goals
- Own the technical relationship between Arine and its customers
- Leverage expertise to increase adoption of Arine’s products internally and externally
- Gather valuable insights and feedback from customers to shape future products
- Engage cross-functionally with clients and internal teams
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the location or work arrangement for this role?
The company is based in San Francisco. This information is not specified in the job description.
What skills or qualities make someone a good fit for this Client Solutions Architect role?
Arine is looking for a technically savvy, strategic, and business-minded individual to help clients maximize usage of Arine’s Medication Intelligence platform.
What is the company culture like at Arine?
Arine features an outstanding team and culture united by a shared mission, with a relentless passion for innovation to lead in medication intelligence. The environment is fast-paced and collaborative, focused on client impact.
Is there a salary or compensation mentioned for this position?
This information is not specified in the job description.
What kind of growth opportunities does this role offer?
The role provides opportunities to grow with the client success team as it evolves to support Arine’s rapid growth, in a fast-paced environment engaging cross-functionally with clients and internal teams.
Arine
Optimizes medication management for patients
About Arine
Arine focuses on improving medication management to enhance patient outcomes and lower healthcare costs, particularly for older adults and those with complex health needs. The platform uses data-driven analytics to provide personalized medication therapy management, ensuring that medications are tailored to each patient's health profile. Arine's clients include healthcare providers and insurance companies, who use the platform to improve care quality and patient satisfaction metrics. The company operates on a subscription model, offering tools for comprehensive medication management and optimization. By ensuring patients receive the correct medications, Arine aims to improve health outcomes and increase the efficiency of healthcare systems.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$28.7MTotal Funding
DEBTCompany Stage
Data & Analytics, HealthcareIndustries
51-200Employees
Benefits
Remote Work Options
Professional Development Budget
Risks
Increased competition from emerging AI-driven healthcare startups.
Regulatory scrutiny on AI applications in healthcare is intensifying.
Data privacy concerns could damage Arine's reputation.
Differentiation
Arine uses data-driven analytics for personalized medication therapy management.
The company partners with healthcare providers to improve CAHPS and Star ratings.
Arine's platform targets older adults with complex medication regimens.
Upsides
Arine ranked 236 on the 2024 Inc. 5000 list for growth.
Partnerships with Priority Health enhance Arine's value-based care offerings.
Rising demand for personalized medicine supports Arine's approach.
Related Jobs
RemoteRemoteTechnical Account Manager
BoulevardSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteCustomer Success Architect
Chronosphere$136,900 - $161,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteSolutions Consultant
AdobeSalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteActivations Director (Contract)
VimeoSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteClient Partner
LivefrontSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteTechnical Customer Success Manager
PostHogSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)