Sales Engineer at Promise

Washington, District of Columbia, United States

Apply Now

$150,000 – $165,500Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTech, Utilities, FinTechIndustries

Requirements

Bachelor’s degree in a technical field such as Computer Science, Engineering, Information Technology, or related field, or work experience that gives equivalent technical acumen
At least 5 years of experience in a solutions engineering role or similar in a dynamic environment such as software startups and/or fast-paced enterprise software companies
Experience working with government agencies, utility companies, and/or other large institutions (e.g. hospital systems, school districts, etc.)
Experience using technology to assist low-income households
Experience integrating with legacy/enterprise software systems
Strong understanding of technical concepts and the ability to translate these into tangible benefits that excite prospective customers
Excellent verbal and written communication skills

Responsibilities

Collaborate closely with Account Executives to understand clients’ needs and technical requirements, providing the critical link between sales and technical domains
Technically qualify sales opportunities, perform assessments of customer requirements, anticipate and preemptively answer prospect’s questions and objections
Respond to technical questions in sales meetings with clarity and insight, highlighting products’ strengths
Respond to technical RFPs and communicate important prospect requirements to the product team
Present overviews of Promise’s solutions and demo products in ways appropriate for both business and technical audiences
Create implementation proposals and statements of work
Perform effective discovery, craft innovative content, and develop technical documentation
Develop concise, compelling content and documentation that address customer technical requirements and questions
Collaborate with the sales team to tailor presentations and demos, focusing on customer needs to speed up the sales process
Keep technical content fresh and relevant, adapting to feedback and industry trends
Contribute technical knowledge throughout the sale process, including contract discussions, to aid deal closure and customer satisfaction
Detail solutions for particular prospects in formal written documents (e.g., Statements of Work, responses to Requests for Proposals)
Bring an optimistic and positive attitude, fostering a dynamic and enthusiastic environment to effectively collaborate with other members of the sales team

Skills

Key technologies and capabilities for this role

Sales EngineeringProduct DemosRFP ResponsesTechnical DiscoveryCustomer AssessmentsImplementation ProposalsStatements of WorkTechnical Documentation

Questions & Answers

Common questions about this position

What is the salary range for the Sales Engineer position?

The salary range is $150K - $165.5K.

Is this a remote or hybrid role?

This is a hybrid position.

What key skills are needed for the Sales Engineer role?

The role requires a strong combination of selling and technical acumen, ability to technically qualify opportunities, perform customer assessments, demo products for business and technical audiences, and create implementation proposals.

What is the company culture like at Promise?

Promise treats people facing financial difficulties with respect and dignity, empowers utilities and government agencies with innovative solutions, and has a team of experts from companies like Palantir, Google, and Stripe.

What makes a strong candidate for this Sales Engineer position?

A strong candidate combines selling and technical acumen, excels at discovery, crafting content, demos, and technical documentation, and collaborates closely with Account Executives to address client needs.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees