Operations Specialist
AirspaceFull Time
Junior (1 to 2 years)
Candidates should possess 2-4 years of experience in sales enablement, training, or sales operations, with a preference for SaaS or hospitality tech experience. A minimum of 2 years as an Account Executive is required, along with strong presentation and communication skills. Proficiency with CRM tools like Salesforce or Salesloft and enablement platforms is necessary, as is a high degree of organization and analytical ability to thrive in a fast-paced startup environment. Self-starters who excel in collaborative, fast-moving, and sometimes ambiguous settings are highly valued.
The role involves designing, delivering, and managing onboarding programs for new sales team members and developing ongoing enablement content such as playbooks and best practice guides. Responsibilities include adapting global enablement content to local languages and markets, leading workshops and product demos to enhance sales effectiveness, and partnering with Product, Marketing, and Customer Success teams to ensure consistent sales messaging. Additionally, the specialist will support CRM hygiene and reporting for accurate pipeline and forecasting, analyze sales performance metrics to identify trends and recommend improvements, and assist in optimizing sales processes, tools, and workflows to drive efficiency and scale.
Hospitality management software for hotels
Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, late checkout, and other amenities, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel technologies, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The company's goal is to transform hotel management by enhancing guest satisfaction and driving revenue growth.