Business Development Representative
Garner HealthSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, Information Technology, Open SourceIndustries
Requirements
Candidates should possess a driven, humble, and technically curious mindset with a team-first attitude and a demonstrated sense of extreme ownership. Experience using AI as a tool for productivity and comfort driving business conversations on the phone are essential. Previous experience with Salesforce and Grafana dashboards is preferred.
Responsibilities
The Sales Development Representative will engage with users and prospects to understand their Grafana journey and provide appropriate resources. They will partner with the Sales Team to identify new business opportunities and contribute to revenue goals by proactively reaching out to target accounts. This role involves following up on inbound leads, conducting multi-channel outreach via email, social media, and phone calls, and using research and data to customize outreach. Responsibilities also include building and maintaining knowledge of Grafana's technology, competitors, and the open-source ecosystem, and driving discovery conversations to understand user needs.
Skills
Sales Development
Communication
Active Listening
Business Development
Pipeline Management
CRM Software
Sales Prospecting
Grafana Labs
Observability and monitoring solutions provider
About Grafana Labs
Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.
New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees
Benefits
30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program
Risks
Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.
Differentiation
Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.
Upsides
Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.
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