Sales Development Representative at Assembled

San Francisco, California, United States

Assembled Logo
$60,000 – $95,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, Customer SupportIndustries

Requirements

  • Strong communication skills (written and oral)
  • Interest in technology and a desire to kick-off a career in tech sales
  • Team player with a self-starter attitude
  • Strong work ethic and competitive spirit
  • Eagerness to grow
  • Demonstrated ability working with ambiguous problems
  • 0-2+ years' experience working in a customer facing role (new graduates welcome)

Responsibilities

  • Increase pipeline through booking meetings with outbound leads
  • Hit daily and monthly outbound goals for cold calls and email outreach, balancing personalization at scale
  • Develop and execute strategies to penetrate target accounts, including identifying key stakeholders and crafting outbound campaigns
  • Be the first point of contact for new business prospects and determine the next steps for each lead
  • Conduct market research to identify new leads
  • Partner with Account Executives, Marketing and other stakeholders on outbound strategies and lead generating efforts

Skills

Cold Calling
Email Outreach
Lead Generation
Outbound Prospecting
Stakeholder Identification
Sales Pipeline
Tech Sales

Assembled

Optimizes workforce management for customer support

About Assembled

Assembled optimizes workforce management for customer support teams by providing a platform that enhances the efficiency of service operations. The platform includes features like advanced scheduling, real-time monitoring, and data analytics, which help businesses manage their customer service more effectively. It serves a range of clients, from small businesses to large corporations, by using artificial intelligence and automation to improve team performance. Key features include adherence reports that track agent schedules and real-time performance data to maintain high service uptime. Assembled operates on a subscription-based model, allowing clients to access its tools for a recurring fee, which supports ongoing updates and improvements. The main goal of Assembled is to reduce operational costs, boost agent productivity, and enhance customer satisfaction by ensuring that support teams are optimally staffed and managed.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$68.8MTotal Funding
SERIES_BCompany Stage
Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Competitive compensation and equity package
Insurance coverage
401(k)
CSA Credit
Stipend for use at any Assembled customer
Professional development stipend
Wellness stipend

Risks

Competition from CRM giants like Salesforce may threaten market share.
Rapid AI advancements require continuous innovation, straining resources.
Economic downturns could reduce client spending on workforce management tools.

Differentiation

Assembled offers AI-driven workforce management tailored for customer support teams.
The platform integrates seamlessly with tools like Google Calendar and Slack.
Assembled provides real-time data analytics for optimizing customer support operations.

Upsides

Raised $51M in Series B funding for product development and innovation.
Increased demand for remote work solutions aligns with Assembled's capabilities.
Growing need for omnichannel support enhances Assembled's market relevance.

Land your dream remote job 3x faster with AI