Retail to Business Account Executive at Comcast

Lafayette, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Adaptability
Communication
Critical Thinking Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Technical Knowledge
Workplace Organization
Understand Comcast's Operating Principles
Enthusiastic learner, user, and advocate of Comcast's technology, products, and services, especially digital tools
Ability to participate in the Net Promoter System (huddles, call backs)
Excellent verbal and written skills
Skill in presenting, persuading, and negotiating

Responsibilities

Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services
Promotes the sale of bundled products to ensure the optimal solution for the customer
Sells with goals of exceeding departmental, financial, and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships
Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations
Maintains and builds customer relationships to drive customer retention
Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow-up skills
Prepares sales and activity reports as required
Participates in out-of-the-office meetings with customers on a regular basis
Own the customer experience - think and act in ways that put customers first, give them seamless digital options at every touchpoint, and make them promoters of products and services
Win as a team - make big things happen by working together and being open to new ideas
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, customers, investors, and communities
Other duties and responsibilities as assigned