Retail Operations Lead at Dick's Sporting Goods

Dayton, Ohio, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Flexible availability - including nights, weekends, and holidays
Prior retail sales experience (or customer-focused experience) preferred
Ability to adjust priorities and manage time wisely in a fast-paced environment
Adhere to all safety policies and procedures

Responsibilities

Manage the day-to-day operational aspects of their store department
Plan and organize with the guidance of Assistant Store Manager; build plans to effectively execute projects and tasks while delegating based on priority level
Uphold and hold team accountable for company brand, merchandising, and presentation standards
Ensure compliance to loss prevention standards and audit requirements
Support building and hiring a strong team as well as training associates on company procedures and programs; including new teammate training and cross-training current team
As business needs arise, perform other tasks to support the team and the store
Lead by example to ensure a great customer experience and help teammates understand how their responsibilities play a key role in the organization
Clearly communicate, provide in-the-moment coaching, and build trust with teammates in the store
Create an inclusive store environment where everyone (teammates & athletes) feel welcome, safe, and is treated with respect

Skills

Customer Service

Retail Operations

Merchandising

Loss Prevention

Team Leadership

Operational Planning

Brand Standards

Store Management

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

Land your dream remote job 3x faster with AI

Try Jobo Free