Associate Theft Investigator

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: $2.50 USD per validated theft incident identified (performance-based)
• Team: Operations
• About Panoptyc: Panoptyc is on a mission to revolutionize loss prevention using visual AI and manual reviewers, helping retailers detect theft in over 15,000 markets across the United States.

About the Role

We are seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses.

Responsibilities

• Conduct thorough analysis of surveillance footage to identify and document theft incidents.
• Classify and interpret events in video feeds according to established guidelines.
• Process theft reports and maintain accurate documentation.
• Collaborate with team members through internal communication channels.
• Provide customer support and manage operational tasks as needed.
• Update and maintain theft tracking systems.

Requirements

• Strong attention to detail and analytical skills
• Ability to maintain focus while reviewing video content
• Excellent written communication skills
• Reliable internet connection and quiet workspace
• Availability during US Eastern Time business hours
• Must complete a 3-day intensive training program.
• Training hours: 9:00 AM - 6:00 PM EST (1-hour unpaid lunch break)
• Must be available for the full training schedule.

Why Join Us?

• Performance-based pay structure
• Flexible working hours after training completion

Application Instructions

• Apply through our careers portal: https://jobs.ashbyhq.com/Panoptyc/d26b4f5e-8ed7-420c-8db8-8062a7872f67