Relationship Manager at Global Payments

Louisville, Kentucky, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Fintech, Merchant ServicesIndustries

Requirements

18 years of age or older
Valid driver's license (requires regular driving to visit client sites)
Excellent prospecting, communication, presentation, and networking skills
Works well independently and as part of a team
Incentive-driven sales “hunter”
Professional demeanor and impeccable integrity
High sense of urgency and innate sales talent
Enjoys cold-calling and speaking with people face to face
Knowledge of Restaurant and/or Retail industry is a plus
In accordance with state law, a background check will be conducted after a conditional offer of employment

Responsibilities

Prospecting and running presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to close deals within a fast sales cycle
Explaining value proposition and demonstrating Payments Platform
Upselling current clients on other Heartland products and services
Maintaining regular communication with the Core Payments District Manager
Closing sales of business solutions with merchants throughout the area
Working closely with local District Manager to set appointments with business owners in person via network and referral partnerships
Running scheduled appointments, uncovering needs, and presenting Heartland Payments solutions to close sales in small to mid-sized businesses
Prospecting new clients
Maintaining existing/prospective client records in CRM system (Atlas), including call notes, scheduled interactions, contact information, and other relevant client information
Achieving minimum production requirements, including setting first time appointments, to secure quota
Continuously building and developing knowledge of current product/service portfolio as well as changes and developments within the financial technology industry
Attending weekly team meetings and weekly one-on-one with leader
Additional responsibilities may be assigned as needed

Skills

Key technologies and capabilities for this role

Sales ProspectingSales PresentationsPhone SalesDeal ClosingUpsellingMerchant ServicesPayments PlatformValue Proposition

Questions & Answers

Common questions about this position

What is the employment type for this Relationship Manager position?

The position is full-time.

Is this a remote position or does it require in-person work?

The role involves prospecting and running presentations both in person and over the phone to merchants in the area, working closely with a local District Manager to set in-person appointments.

What skills or tools are required for the Relationship Manager role?

The role requires skills in prospecting, running sales presentations, closing deals in a fast sales cycle, using CRM platforms like Atlas and Salesforce for lead generation, presentations, client analysis, and contract processing.

What is the company culture like at Global Payments?

The company has a dynamic team driven by passion for success, focused on delivering best-in-class payment technology, creating meaningful technology-centered experiences, and supporting business owners with tangible solutions.

What makes a strong candidate for this Relationship Manager position?

Strong candidates have a passion for sales, ability to prospect and build referral partnerships, experience closing deals with small to mid-sized businesses in a fast sales cycle, and comfort using CRM tools like Atlas and Salesforce.