[Remote] Payments Development Representative at Tekmetric

Remote

Tekmetric Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Minimum of 2 years experience in payments sales, merchant services, or sales development
  • Strong understanding of outbound sales motions in a quota environment
  • Proven ability to handle objections with shop owners and decision makers
  • Excellent communication skills with a customer first mindset
  • Strong organizational skills and ability to manage a high volume book of business
  • Experience using Salesforce or equivalent CRM
  • Ability to collaborate cross functionally with Sales, Operations, and Fintech

Responsibilities

  • Contact existing Tekmetric customers to educate them on the integrated payments experience and drive demo attendance
  • Manage a high volume of outbound calls and Outreach sequences using a prioritized list provided by Payments leadership
  • Book attended demos with Payments Specialists and ensure clear, accurate handoffs
  • Maintain clean and detailed records in Salesforce for every account touch
  • Support the customer journey by following structured outreach, reminders, and follow ups
  • Provide insights from conversations to improve targeting, messaging, and activation workflows
  • Collaborate daily with Payments Specialists, Fintech leadership, Demand Gen, and Sales Development
  • Ensure every customer receives a positive and consistent Tekmetric experience
  • Assist with onboarding coordination for shops that self sign up for integrated payments

Skills

Tekmetric

Cloud-based software for auto repair shops

About Tekmetric

Tekmetric provides software solutions specifically designed for auto repair shops in the United States and Canada. Its main product is a cloud-based Shop Management System (SMS) that helps over 3,000 auto repair shops improve their operations. The software includes features like automated reports, digital vehicle inspections with photos and videos, and trend tracking, which assist shop owners in making informed decisions and enhancing customer trust. Tekmetric differentiates itself from competitors by offering a subscription-based pricing model that charges a flat monthly fee based on the number of shops, making it accessible for businesses of all sizes. The company's goal is to facilitate the transition from paper-based systems to digital solutions, ultimately improving operational efficiency and customer satisfaction in the auto repair industry.

Houston, TexasHeadquarters
2015Year Founded
$1.6MTotal Funding
EARLY_VCCompany Stage
Automotive & Transportation, Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Remote Work Options
Flexible Work Hours
Paid Vacation
Paid Sick Leave
401(k) Retirement Plan
401(k) Company Match
Life Insurance
Disability Insurance
Wellness Program
Professional Development Budget

Risks

Increased competition from other software providers threatens Tekmetric's market share.
Integration challenges from Shopgenie acquisition may disrupt service continuity.
Economic downturns could lead to reduced subscriptions, impacting Tekmetric's revenue.

Differentiation

Tekmetric offers a cloud-based SMS integrating with OEC RepairLink for OE dealer interactions.
The Tekmetric Tire Suite streamlines tire management, enhancing efficiency for auto repair shops.
Partnerships with SiriusXM and Affirm add unique value to Tekmetric's customer offerings.

Upsides

Growing demand for digital transformation boosts Tekmetric's market potential in auto repair shops.
Subscription-based model aligns with industry trends, ensuring predictable revenue and customer retention.
Expansion into tire management broadens Tekmetric's market reach and service offerings.

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