Program Manager at Plexus

Penang, Malaysia

Plexus Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, ElectronicsIndustries

Requirements

  • Bachelor's degree (minimum)
  • Two (2) years of related experience (required); two (2) or more years preferred
  • An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered

Responsibilities

  • Engage and lead the Customer Focus Team(s), ensuring the team(s) understand(s) the overall program contract(s)/goals, perform(s) consistently, and are empowered to make decisions and solve problems as they arise
  • Take the lead in engaging with Customer(s) regarding delivery commitments, quarterly business reviews, site visits, and negotiating PPV and NRE
  • Lead systematic improvements in customer service and satisfaction in respect of Plexus' 5Es and Plexus Core Values
  • Leverage operational cost and quality metrics to identify improvement opportunities and collaborate with support functions to proactively develop and implement solutions
  • Proactively leverage knowledge of financial metrics to identify risks and variances to plan, and take action to mitigate such risks and variances
  • If have direct reports: Exemplify and hold the team accountable to demonstrating the Plexus Core Values; focus on evaluating potential, driving succession planning, and ensuring employees receive the development and coaching required to realize their full potential

Skills

Program Management
Customer Relationship Management
Team Leadership
Financial Metrics
Risk Mitigation
Negotiation
Business Reviews
Operational Metrics
Quality Metrics
Succession Planning

Plexus

Manufactures and repairs medical devices

About Plexus

Plexus Corp. offers engineering and manufacturing services tailored for medical device manufacturers, focusing on aftermarket repair and maintenance for drug delivery devices. Their services lead to a 50% improvement in turnaround times and a 25% reduction in service costs, while also minimizing quality issues. Plexus stands out by providing end-to-end solutions, utilizing tools like the Strategic Mitigation Action Response Tracker (SMART) to enhance supply chain efficiency. The company's goal is to deliver specialized, high-quality solutions that improve operational efficiency and reduce costs for their clients.

Oradea, RomaniaHeadquarters
1979Year Founded
IPOCompany Stage
Robotics & Automation, HealthcareIndustries
5,001-10,000Employees

Benefits

Professional and personal development
Plexus Global Mentor Program
Accessible Resources

Risks

Closure of Portland facility may indicate operational challenges affecting workforce stability.
Partnership with Simbe Robotics could strain resources if demand exceeds production capabilities.
Integration with Gate Web3 Wallet may expose Plexus to cybersecurity risks.

Differentiation

Plexus offers end-to-end solutions from design to maintenance in multiple sectors.
The company specializes in aftermarket repair for medical devices, improving efficiency and cost.
Plexus's Strategic Mitigation Action Response Tracker aids in predictive risk management.

Upsides

Partnership with Simbe Robotics expands Plexus's role in the growing retail automation market.
Acquisition of a new office building suggests potential for expanded design and development services.
Collaboration with Arch Systems enhances Plexus's Industry 4.0 capabilities for better efficiency.

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