Partner Success and Solutions Associate at Menlo Ventures

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HealthtechIndustries

Requirements

Self-starter: Motivated by impact, hungry to deliver results, and energized by building from the ground up
Strong communicator and coordinator: Skilled in managing internal and external relationships with clarity and empathy
Highly organized: Able to own multiple work streams concurrently
Comfortable with ambiguity: Able to problem-solve and adapt quickly
Analytical prowess: Comfortable working with data to inform decisions; Excel or SQL experience is a plus
AI fluent: Familiarity with and curiosity about emerging productivity and automation tools
Business foundations: Minimum of 2–3 years in customer success, management consulting, or a Fortune 500 rotational program

Responsibilities

Own key relationships: Build relationships with partners, understand their critical needs, workflows, and data gaps/capabilities
Translate customer feedback into product insights: Work with WorkUp’s product teams to understand & provide feedback on platform capabilities
Leverage data to drive outcomes: Integrate internal and external data sets to measure outcomes and identify opportunities to improve
Keep an AI-native mindset: Use the latest tools to find ways to grow personal and team impact
Grow our footprint: Build partner and community relationships and attend events aimed at expanding talent capture
Build with the founding team: Understand WorkUp’s vision, mission. Co-lead initiatives to achieve audacious goals

Skills

Customer Success

Relationship Management

Stakeholder Engagement

Data Analysis

Workflow Optimization

Product Feedback

Talent Pipeline Management

Healthcare Operations

Menlo Ventures

Venture capital for early-stage startups

About Menlo Ventures

Menlo Ventures invests in early-stage startups in sectors like artificial intelligence, healthcare, financial technology, and software as a service (SaaS). The firm collaborates with founders to help them identify product-market fit, create effective go-to-market strategies, and grow their businesses. Menlo Ventures primarily focuses on technology and healthcare markets, seeking out startups with significant growth potential. The firm provides capital and strategic guidance in exchange for equity stakes in these companies. Its revenue comes from the increase in value of these equity stakes as the startups succeed and eventually get acquired or go public. Menlo Ventures has a history of successful investments, contributing to the growth of many public companies and facilitating mergers and acquisitions.

Menlo Park, CaliforniaHeadquarters

1976Year Founded

$20,662.5MTotal Funding

UNKNOWNCompany Stage

Venture Capital, Fintech, AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Company Equity

Risks

Increased competition in AI investments may dilute Menlo Ventures' influence and returns.

Rapid AI advancements require frequent reassessment of investment strategies to stay relevant.

Consolidation in genetic medicine could limit diverse investment opportunities for Menlo Ventures.

Differentiation

Menlo Ventures focuses on early-stage investments in AI, healthcare, fintech, and SaaS.

The firm partners with founders to develop go-to-market strategies and scale organizations.

Menlo Ventures has a track record of successful investments and numerous public company exits.

Upsides

AI-driven healthcare solutions are gaining traction, improving patient outcomes and reducing costs.

Embedded finance creates opportunities for fintech startups to enhance user experience and revenue.

SaaS companies adopting AI improve customer service, leading to higher satisfaction and retention.

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