[Remote] Partner Account Manager at Restaurant365

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

4–8+ years in SaaS channel/alliances or partner sales
Proven experience building pipeline with referral/reseller partners, running joint plans, and enforcing ROE
Cross-functional operator with Sales, Services, Marketing, RevOps, Finance, and Legal
Clear communicator, proactive relationship manager, strong follow-through

Responsibilities

Proactive partner management: Actively manage a defined partner book. Build call cadences, surface whitespace opportunities, and identify where partners can influence in-flight deals. Proactively escalate risks or conflicts early to protect both Sales and partner trust
Partner recruitment & contracting: Source, evaluate, and sign new referral and reseller partners in collaboration with Sales. Own agreements and onboarding initiation (legal, portal, PRM access)
Joint go-to-market planning: Drive joint GTM plans for top partners with Sales and Marketing; define pipeline targets, campaigns, and quarterly milestones
Pipeline & forecast: Generate partner-sourced and influenced pipeline. Run weekly deal reviews with AEs; keep a forecast the Sales leader and Head of Solution Partners trust
Referral engine: Enforce referral tiers and entitlements. Ensure deals are registered correctly, attribution is clean, and partners are coached to higher conversion and win-assist
Reseller motion: Enable resellers on margin schedules, entitlements, and ROE. Coordinate with Sales on commercials and Services on handoff quality
QBRs & performance management: Run QBRs with top partners. Maintain joint business plans that track progress to tier advancement, revenue contribution, and certification status
Escalation management: Serve as point of contact for commercial or program issues (e.g., contract, attribution disputes, tier status). Engage PSMs for enablement or delivery-related escalations
Enablement & co-marketing: With Partner Marketing and Enablement, deliver partner-facing sessions, campaigns, and field activation (district meetings, roadshows, webinars)
Ops hygiene: Maintain high PRM/SFDC data quality. Ensure attribution, pipeline, and payout inputs are accurate and auditable
Travel required: ~20%
Other duties as assigned

Skills

Restaurant365

Comprehensive restaurant management software platform

About Restaurant365

Restaurant365 offers a software platform that helps manage various aspects of restaurant operations, including accounting, inventory, labor tracking, and scheduling. The subscription-based service connects to point of sale (POS) systems to gather sales and labor data, which aids in creating accurate financial records and optimizing performance. It provides real-time tracking tools for performance insights and simplifies administrative tasks, allowing managers to focus on guest experiences. With a strong partner ecosystem of over 400 vendors, Restaurant365 supports restaurants in improving their operations and efficiency.

Irvine, CaliforniaHeadquarters

2011Year Founded

$425.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Wellness Program

Risks

Integration challenges with new acquisitions like ExpandShare may cause inefficiencies.

Rapid expansion could strain resources and affect service quality.

Dependence on third-party integrations poses risks if partnerships change.

Differentiation

Restaurant365 offers a comprehensive, cloud-based restaurant management platform.

The platform integrates accounting, inventory, labor, and scheduling into one solution.

Restaurant365's strong partner ecosystem enhances its service offerings.

Upsides

Recent $175M funding supports product innovation and acquisitions.

Integration with AI-driven analytics enhances data insights and operational efficiency.

Growing demand for sustainability tracking presents new feature opportunities.

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