Marketing Operations Manager at Mixpanel

San Francisco, California, United States

Mixpanel Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
SoftwareIndustries

Requirements

Candidates should have 4+ years of experience in marketing operations within a high-growth B2B, SaaS, or tech environment. Required hands-on experience includes Salesforce, marketing automation tools (e.g., Marketo, HubSpot, Customer.io), BI platforms (e.g., Tableau, Looker), and Hightouch or Census. Experience partnering with demand generation teams on performance marketing campaigns, including audience creation, automation setup, campaign tagging, tracking, attribution, and performance governance is necessary. Proficiency in SQL and data manipulation is required, along with expertise in marketing analytics, attribution modeling, campaign tracking, and funnel metrics like CAC, LTV, and ROI. Exceptional communication and stakeholder management skills are also essential.

Responsibilities

The Marketing Operations Manager will own and optimize marketing automation workflows using Hightouch for data syncing and campaign delivery, and maintain automated outbound campaigns tied to intent signals and lifecycle marketing programs. They will ensure high-quality audience segmentation and targeting by integrating Hightouch with Salesforce, marketing automation tools, and sales automation tools. This role involves designing and maintaining scalable data pipelines for customer and marketing data flow, owning marketing contribution forecasting, pipeline modeling, and goal-setting. Responsibilities include evaluating marketing program effectiveness, tracking conversion rates, providing optimization recommendations, driving continuous improvement in marketing workflows and reporting, leveraging and optimizing tech stack tools for reporting and data integrity, and supporting company-wide strategic initiatives with insights and operational improvements.

Skills

Marketing Automation
Campaign Operations
Campaign Reporting
Campaign Attribution
ROI Analysis
Audience Management
Data Enrichment
Hightouch
Automation Workflows
Segmentation
Data Analysis
Strategic Thinking

Mixpanel

Data analytics for user behavior insights

About Mixpanel

Mixpanel provides data analytics tools that help businesses understand user interactions with their products. It tracks user behavior and measures engagement on websites and mobile applications, allowing companies to gain insights into how users engage with their digital platforms. Mixpanel's services are offered through a subscription model, where clients pay a recurring fee based on the volume of data tracked and features accessed. This model supports a steady revenue stream and enables ongoing improvements to the platform. Key features include event tracking, user segmentation, funnel analysis, and retention reports, which assist businesses in identifying trends and making informed decisions to enhance user experience. Mixpanel differentiates itself by focusing on comprehensive analytics tailored for tech startups, e-commerce businesses, and large enterprises, aiming to empower these companies to optimize user engagement and drive growth.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$269.6MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees

Benefits

Competitive compensation
Company stock options
Sabbatical policy
PTO
Volunteer time off
Parental leave
Mental health resources
401(k) match
Health, dental,& vision coverage
Flexible work from home options
Learning & development stipend
Professional growth hours

Risks

Increased competition from Amplitude and Heap may affect market share.
Data privacy concerns may arise from integrations with platforms like BigQuery.
Growing demand for personalization pressures Mixpanel to enhance analytics capabilities.

Differentiation

Mixpanel offers real-time analytics across devices, enhancing user experience insights.
The SaaS model ensures steady revenue and continuous platform improvement.
Mixpanel's embeddable reports enhance collaboration in tools like FigJam and Coda.

Upsides

Integration with BigQuery enhances data exploration for data-driven companies.
Recognition as a 'Market Leader' boosts Mixpanel's market credibility.
Partnership with Seven Peaks expands Mixpanel's reach in the APAC region.

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