Manager, Strategic Ecommerce Account Manager (On-Site) at Walmart

San Bruno, California, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EcommerceIndustries

Requirements

  • Seller obsessed and relationship driven
  • Visionary always looking for ways to distinguish from the competition
  • Thrive in constantly evolving, fast-paced, dynamic environments
  • Results-oriented with a proven track record of leadership and taking ownership to produce exceptional results
  • Build trust quickly and lead by influence with the ability to translate to varied audiences
  • Believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach team members
  • Creative and resilient – always looking for new ways to approach problems and drive business performance
  • Enjoy the learning journey and like working with manager and partners to continue to add to your toolbox

Responsibilities

  • Managing strategic accounts: Serve as a strategic consultant/account manager – accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business
  • Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers. Conduct deep dive analysis on issues effecting seller business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit
  • Being a trusted advisor: Develop strong and trusting relationships with partners. Serve as the account “quarterback” – working across the organization to solve issues, address pain points and implement growth initiatives. Employ a “one team” approach to accomplish the goals of the business and drive negotiations from a “win-win” perspective that establishes credibility and trust with partners and delivers consistently improved performance
  • Optimizing offer quality: Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed and price competitiveness to maximize search optimization and discoverability across the platform
  • Driving adoption of seller services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfillment

Skills

Key technologies and capabilities for this role

Strategic Account PlanningPerformance AnalysisInventory InsightsRelationship ManagementLeadershipBusiness DevelopmentEcommerceProduct LaunchesSales StrategyAccount Management

Questions & Answers

Common questions about this position

Is this role remote or on-site?

This is an on-site position.

What is the salary for this position?

This information is not specified in the job description.

What skills make someone a strong fit for this role?

Ideal candidates are seller obsessed and relationship driven, visionary in distinguishing from competition, thrive in fast-paced environments, results-oriented with leadership track record, build trust quickly, prioritize team success, and are creative and resilient.

What is the company culture like for this team?

The culture is fast-paced and welcoming, emphasizing collective team success, mentorship, coaching, and a learning journey with managers and partners.

What makes a strong application for this Strategic Account Manager role?

Highlight your experience driving business growth for strategic accounts, proven leadership in fast-paced environments, relationship-building skills, and ability to conduct performance analysis and strategic planning.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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